Is Your Product Left at Checkout? Offer Your Customers Smart Shipping Options

Online shopping is second nature for most people. Still, it's not news that many shoppers get cold feet when making online purchases — so many, in fact, that cart abandonment at checkout is a huge frustration for online businesses. And statistics show that nearly half of all abandoned carts relate directly to consumers' shipping costs. When customers see high shipping costs at checkout, they're likely to leave the site without placing an order.

To avoid losing jittery customers, online retailers use FedEx SmartPost, a reliable, cost-effective service that can reduce shipping costs while helping to build average order size.

A cost-effective match
FedEx SmartPost is an economical and reliable solution for online retailers, catalogers, fulfillment houses and other direct marketers looking for a way to ship low-weight packages to residential customers. It combines FedEx expertise in shipping and logistics with the vast delivery network of the U.S. Postal Service® (USPS®).

And because it enlists USPS to reach the last leg of the route to the customer's door, FedEx SmartPost can deliver to every residential address in the U.S. — including Alaska, Hawaii and all U.S. territories — as well as P.O. boxes and military APO, FPO and
DPO destinations.

Plus, your customers can receive their shipments Monday through Saturday with no residential or Saturday delivery surcharges.

Some of the key features of FedEx SmartPost include:

  • Transit times typically of 2 to 7 business days within the contiguous U.S., based on destination ZIP code. Longer to destinations outside the contiguous U.S.
  • Delivery for low-weight packages of 70 lbs. or less and a length and girth of
    130 inches maximum.
  • Full status-tracking visibility, with estimated delivery date, on fedex.com.
  • Customized solutions available for same-day sorting based on average daily shipping volume.
  • Logistics analysis, billing statements and report-creation capabilities.
  • Returns solution for businesses with more than 100 return shipments a day.

What FedEx SmartPost means to you
Price is a huge differentiator to online shoppers. And it takes customers mere seconds to compare costs in today's highly competitive, electronic marketplace. So by reducing their shipping costs you can give them incentive to buy more, which in turn raises your profit margin. By providing shipping options that fit customers' needs, you're building
customer loyalty.

Using a shipping service like FedEx SmartPost says that you're dedicated to meeting consumer expectations: low-cost, hassle-free shipping.

Get started
For more information go FedEx SmartPost. To get started using this contract-only service, contact your FedEx account executive or call 1.800.GoFedEx 1.800.463.3339.

More from FedEx Updates
Find additional tips and tricks to improve your FedEx experience on FedEx Updates.

U.S. Postal Service and USPS are registered trademarks of the United States Postal Service.

 

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