FedEx Sales Chat

To connect with your business sales-aligned agent about your current business needs, click the “Chat now” button. Otherwise, select the contact option that best fits your needs from the information below.

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Chat now

Regular chat hours are between 8:00 a.m. and 8:00 p.m. EST. If you need immediate assistance with a shipment or your account, contact FedEx Customer Service at 1.800.GoFedEx

Lady using chat tool

Additional contact options

See the ways you can connect with FedEx regarding shipment details, technical support, account information and more.

Shipping needs icon

I would like help with:

  • Ordering supplies
  • Tracking a shipment
  • Filing a claim

Chat with customer service

Chat icon

I have questions about my account or inquiries about my billing.

Contact us

Tech support icon

I am having technical issues with the FedEx website.

Contact tech support

Find the Answer Now.

Watch a how-to video below to answer some of the questions you may have about managing your shipping.

How to schedule a pickup

Schedule a pickup

It's easy to book a one-time pickup online.

Schedule a pickup

How to order supplies online

Order free supplies online

It's simple to order or reorder your free shipping supplies online.

Order free supplies

FedEx Billing Online Demo

Streamline your billing

Make billing and invoicing as simple as possible with FedEx® Billing Online.

Get started

FedEx Ship Manager Lite Online Demo

Create a label

See how easy creating a shipping label can be with FedEx Ship Manager® Lite

Create label

7 International Tips video

Get international tips

See the helpful steps to ensure you're prepared to ship internationally.

Learn more

Pack, seal and ship demo

Prepare a shipment

Get advice on how to best pack, seal and label your packages.

Get packaging help

Looking for more insights, tools and resources for your business?

Explore now

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