Managing Your Imports: Brokerage Choices and FedEx Ship Manager®

Lady handing boxes to FedEx Courier

Create Your Own Import Shipping Label

Get more control over import shipments with the new Create Import Shipment feature on FedEx Ship Manager. Create import shipments using the service and speed you want — without sharing your FedEx account number. Watch the video to see how you can get started.

Get Answers to International Shipping Questions

In today’s global economy, importing and exporting go hand in hand. As a small-business owner, you may often import raw materials and components used to manufacture your products. Then you sell the finished goods to buyers in the U.S. and abroad. With a simplified import process, everyone wins — you get more access to the raw materials you need to create products, and global communities have access to your unique innovations, ideas, and products.


Frequently Asked Questions

Can I create import shipments for my suppliers?

As the importer, yes, you can create import shipment labels and required customs documents for your suppliers. Creating import labels on allows you to ensure the documentation is complete and correct for the commodities you are purchasing.

  • Use the Create Import Shipment feature on FedEx Ship Manager® at
  • Fill out the customs and regulatory agency documents online and standardize your import shipping process — saving time and resources.
  • Choose your preferred shipping method to control costs and speed of delivery, and avoid customs delays by ensuring that your import shipping labels are filled out in English with correct information.
  • Share labels and customs documents to be included in your shipment with your suppliers and allow them to edit information at your discretion — all without ever having to share your FedEx account information.

How much does import shipping cost?

The cost of import shipping is determined by the purchase or sale agreement established between you and your supplier.

  • Transportation costs based on your choice of carrier, your chosen service level (speed of movement), and any duties or taxes you agree to pay will all contribute to the total cost of import shipping.
  • Duties and taxes can be estimated in advance to help you determine overall costs.
  • Duty and tax amounts vary, based on the product you’re importing, and directly relate to the Harmonized Tariff Schedule (HTS) code that aligns with the product. Identifying the correct HTS code prior to shipping will ensure a more accurate cost estimate.
  • Work with your carrier to implement favorable import pricing for your transportation charges.
  • Ensure you choose the best service to meet your needs, factoring in both speed and cost.

Now it’s easier than ever — and costs less — to import your products. As part of the Trade Facilitation and Trade Enforcement Act of 2015 (TFTEA), products imported into the U.S. with a value of up to USD $800 are now duty-free and tax-free with faster customs clearance and lower processing fees. With the new duty-free threshold at USD $800 and a simplified return process, importing is now cheaper, faster, and more predictable.

May I use my own customs broker?

Yes. Most FedEx® international services for shipments imported into the U.S. already include the brokerage fee with FedEx Trade Networks Transport and Brokerage. If the shipment value is less than USD $500,000, you may select your own broker using the FedEx International Broker Select® option at the time of shipping.

If you have a special relationship or specialized brokerage handling need, choose the Broker Select option, and FedEx will transition the brokerage handling process to your specified broker.

Learn more about customs clearance and brokerage options.

How do I avoid customs delays?

International shipments rely on information — usually transmitted electronically — to cross borders. Ninety-two percent of FedEx® shipments into the U.S. are cleared before they even land, so it's important to get the details right when scheduling your shipment.

  • Use FedEx® Global Trade Manager to identify all the documents needed for your shipment — as well as details like classification codes.
  • Save the international shipping forms you use most on the FedEx Document Preparation Center.
  • Prevent miscalculated shipment costs and customs delays by granting your supplier editing privileges when you create your shipment with the import feature in FedEx Ship Manager.

Start importing today

For more information about import shipping:

  • Contact your FedEx account executive.
  • Call 1.800.GoFedEx 1.800.463.3339.

Resources for Importing

Learn about new changes in the de minimis* created by the TFTEA. It allows goods under USD $800 to be imported to the U.S. free of duties and taxes, cutting time and paperwork.

Identify the correct HTS code for the products you’re importing. Use WorldTariff® for your FedEx shipments at no additional cost.

Avoid costly classification errors and ensure that you pay the correct duty and tax rates — obtain a binding ruling from U.S. Customs and Border Protection for the correct HTS code. Learn more about the binding ruling program and how you can apply for a binding ruling.

Learn more about U.S. Customs and Border Protection and other U.S. regulatory agencies involved with importing products into the U.S.


*The de minimis level refers to the value of goods that can be imported into the U.S. free of duties and taxes.

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