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New Zealand Country Snapshot

FedEx Service Availability

International Service Availability* Export U.S. to New Zealand Import U.S. from New Zealand
Document/Package/Mail Services    
FedEx® International Next Flight
FedEx International First®    
FedEx International Priority®
FedEx International Economy®
FedEx International Ground®    
FedEx International MailService®
     
Freight Services    
FedEx International Priority® Freight
FedEx International Economy® Freight  
FedEx Freight® Priority    
FedEx Freight® Economy    
FedEx International Premium®    
     
Distribution Services    
FedEx International Priority DirectDistribution®
FedEx® International DirectDistribution  
FedEx International Ground® Distribution    
     
Value-Added/Industry-specific Solutions    
FedEx® Electronic Trade Documents
Dangerous Goods    
Dry Ice    
FedEx Priority Alert™
SenseAware®    
FedEx International Broker Select®  
FedEx® 10kg Box and FedEx® 25kg Box
FedEx® Third Party Consignee
     
New Zealand Domestic Services No

*Availability of particular services may vary by origin and destination. Availability of particular solutions may vary by service selected. All services subject to the applicable FedEx Service Guide.

Country Information

Capital: Wellington
Population: 4,252,277 est.
Language: English, Maori
Weights and Measures: Kilogram & Centimeters
Currency: New Zealand Dollar (NZD)
Time Zone GMT + 12 hours Daylight savings observed October to April

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Trade Group Member

Multilateral Organizations:

Australia/New Zealand Closer Economic Relations Trade Agreement (ANZCERTA), entitles goods that are produced or manufactured in Australia preferential rates of duty. The Canada and New Zealand Trade Agreement (CANTRA) provides for possible elimination of some duty rates if goods are the produce of manufacture of Canada.

New Zealand and Singapore on a Closer Economic Partnership (ANZSCEP), entitles goods that are produced and manufactured in Singapore to enter New Zealand for the possible elimination of duty.

The Less and Least Developed Countries (LDC/LLDC) entitles goods that are wholly produced and /or 50% made in a LDC/LLDC to preferential rate of duty.

Environmental Agreements:

Convention of International Trade on Endangered Species of Wild Fauna and Flora (CITES), see the Department of Conservation for more information http://www.doc.govt.nz.

Wassanaar Agreement, all export control inquiries should be addressed to the Export Controls Officer in the Security and Arms Control Division, Ministry of Foreign Affairs and Trade http://www.mft.govt.nz.

Kyoto Protocol negotiations called JUSCANZ, for more information see,http://www.greenpeace.org/new-zealand/

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General Import Clearance Information

Clearance Process

Goods imported into New Zealand are liable for a Goods and Services Tax (GST) of 12.5% on Cost, Insurance and Freight. Goods requiring Agriculture and Customs Inspection are assessed a fee of $28.70. Commercial goods valued over $400 NZD and Private goods valued over $1000 NZD will be charged a $22 NZD Import Transaction Fee. Rates of duty payable by an importer are determined by the classification of goods within the New Zealand Customs Tariff. In some circumstances, Anti-Dumping or Countervailing measures, which result in the imposition of additional rates of duty, may also apply.

Document Requirements

The following documents are required for; import shipments:

  • Air waybill or bill of lading
  • Commercial Invoice

maybe required:

  • Packing List
  • Certificate of Origin
  • Special Certificates, Licenses and Permits
    • Import Licenses
    • Import Permits
    • Phytosanitary Declarations, Certificates
    • Health Permits, etc.

Customs Valuation

  • Transaction Value
  • Price Paid or Payable

The actual value that was used for the purchase of the goods as per Second Schedule of the Customs Act.

Import Duties

In order to determine whether import duty is applicable to imported goods, Customs considers the following:

  • Tariff classification – The New Zealand Customs Service Working Tariff document is a commodity coding   system used to identify and describe goods.
  • The structure of the tariff is based on the World Customs Organization International Convention on the  Harmonized Commodity Description and Coding system (commonly referred to as the Harmonized System).
  • Concession applicability – Concessions provide flexibility to the tariff which groups items together. 
  • Preference – Under New Zealand’s external trade agreements, New Zealand extends preferential tariff access to goods which are the ‘produce’ or ‘manufacture’ of specified countries and country groups.

Where duty is expressed as a percentage rate, it is calculated on the Customs value of the goods.

Antidumping

Anti-Dumping or Countervailing measures, which result in the imposition of additional rates of duty, may apply.

Excise Duties

Excise duties are applied to items such as beer, alcohol, wine, spirits, cigarettes and cigars.

Additional Duties

Dumping duty and Counter prevailing is applied to several items, example; running shoes.

Import Taxes

Comprised on items that are metal based and levied on alcohol and spirits.

Customs Fees

Goods and Service Tax (GST) of $22 NZD is charged by customs for each formal customs entry.

Exchange Controls

Exchange rates set fortnightly by New Zealand Customs for importation and exportation of goods only at border control.

Technical Barriers to Trade (TBT's)

Technical barriers or non-tariff barriers to trade  as they are sometimes known, can cause many problems for exporters looking for new markets for their products. These barriers can be in the form of regulations, standards, testing and certification procedures.  The World Trade Organization (WTO) Agreement on Technical Barriers to Trade tries to ensure that these barriers do not create unnecessary obstacles. To obtain further information on Technical Barriers to Trade as well as Notifications on technical regulations and conformity assessment procedures, go to the WTO website at http://www.wto.org/english/tratop_e/tbt_e/tbt_e.htm.

Consular Fees

New Zealand does not have Consular Fees.

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New Zealand Import Prohibitions

Goods that are prohibited absolutely include the following:

  • Advertising matter relating to any goods that are prohibited or restricted to New Zealand.
  • Goods describing or including the word "Anzac", or nearly resembling the word "Anzac" as to be likely deceived.

In addition to the goods prohibited by regulation and or law, the following items are prohibited for import to New Zealand via FedEx Express International Priority Services:

  • Dangerous Goods as defined by IATA (Intl. Air Transport Association)
  • Dry Ice
  • Flammable Nightwear
  • Flick Knives
  • Eggs/Egg Product
  • Fresh Fruit
  • Honey/Honeycombs/other bee products
  • Ivory
  • Popcorn
  • Proplis
  • Soil
  • Straw
  • Stuffed Animals
  • Calm/Tortoise/Turtle Shells
  • Reptile Skins (Shoes, Leather Goods, Finished/Unfinished textiles that are made with or have reptile skins attached)
  • Whale bone
  • Log and Timber products from Liberia (Wood-chips, piles, post, fence pickets, sheets, flooring, molding, pallet, tool handles, barrels, crates, tableware/kitchenware, shutters, blinds, cases/boxes/chests for jewelry and silverware, clothes hangers, clothes pins, toothpicks, etc.)

 

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General Import Restrictions

The following items are not acceptable for carriage to any international destinations unless otherwise indicated. (Additional restrictions may apply depending on destination. Various regulatory clearances in addition to customs clearance may be required for certain commodities, thereby extending the transit time.)

  1. APO/FPO addresses.
  2. C.O.D. shipments.
  3. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains.
  4. Explosives (Class 1.4 explosives are acceptable for carriage to Canada, Germany, France, Japan, United Arab Emirates and United Kingdom. Note: United Arab Emirates only allows Class 1.4 explosives to be shipped hold-for-pickup to the FedEx Express facility in Dubai).
  5. Firearms, weaponry and their parts (acceptable between the U.S. and Puerto Rico).
  6. Perishable foodstuffs and foods and beverages requiring refrigeration or other environmental control.
  7. Live animals including insects, except as provided in the Live Animals section in the FedEx Service Guide. (Call the FedEx Live Animal Desk at 1.800.405.9052).
  8. Plants and plant material, including cut flowers (cut flowers are acceptable from the U.S. to selected points in Canada and from Colombia, Ecuador and the Netherlands to the U.S.).
  9. Lottery tickets and gambling devices where prohibited by law.
  10. Money (coins, cash, currency, paper money and negotiable instruments equivalent to cash such as endorsed stocks, bonds and cash letters).
  11. Pornographic and/or obscene material.
  12. Shipments being processed under:
    1. Duty drawbacks claims unless advance arrangements are made.
    2. Temporary Import Bonds – acceptable under the FedEx International Broker Select option, for initial import only.
    3. U.S. State Department licenses
    4. Carnets
    5. U.S. Drug Enforcement Administration export permit.
    6. Letters of Credit. Shipments subject to Letters of Credit are generally prohibited, with the exception of shipments subject to Letters of Credit calling for a “courier receipt”, as defined by Article 25 of UCP 600, shipped using the FedEx Expanded Service International Air Waybill.
    7. Certificate of Registration shipments (CF4455).

    You may be able to ship these items via FedEx International Controlled Export, FedEx International Premium, FedEx International Express Freight (IXF) or FedEx International Airpot-to-Airport (ATA). For information on FedEx International Controlled Export, call International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services’). For information on the other services listed call FedEx Express Freight Customer Service at 1.800.332.0807.

  13. Hazardous waste, including, but not limited to, used hypodermic needles or syringes or other medial waste.
  14. Shipments that may cause damage to, or delay of, equipment, personnel or other shipments.
  15. Shipments that require us to obtain any special licenses or permit for transportation, importation or exportation.
  16. Shipments or commodities whose carriage, importation or exportation is prohibited by any law, statute or regulation.
  17. Shipments with a declared value for customs in excess of that permitted for a specific destination. (See the Declared Value for Carriage and Limits of Liability section in the FedEx Service Guide).
  18. Dangerous goods except as permitted under the Dangerous Goods section of these terms and conditions.
  19. Processed or unprocessed dead animals, including insects and pets. Taxidermy-finished hunting trophies or completely processed (dried) specimens of whole animals or parts of animals are acceptable for shipment into the U.S.
  20. Packages that are wet, leaking or emit an odor of any kind.
  21. Wildlife products that require U.S. Fish and Wildlife Service export clearance by FedEx prior to exportation from the U.S.
  22. In-bond shipments destined to or being withdrawn from a Foreign Trade Zone or bonded warehouse, unless the FedEx International Broker Select option is selected for U.S. import shipments, or the FedEx International Controlled Export service option is selected for U.S. export shipments.

Not withstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of damage to a shipment of any prohibited item. The shipper agrees to indemnity FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment.

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New Zealand Restrictions

Hazardous Substance

Hazardous substances that are imported without the required approval are liable for seizure under the Customs and Excise Act 1996.  Importers should ensure that for explosives, pesticides, certain toxic substances, Polychlorinated biphenyls (PCBs) and crayons obtain approval before the goods are imported into New Zealand.

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Special Import Provisions

Personal Effects

****Warning**** Personal Effects shipments are not accepted on FedEx Express IP service to New Zealand.  Please contact your local Federal Express customer service for alternate shipping options offered by FedEx.

Samples

Generally, samples of products are subject to the same rates of Customs Duty and GST as commercially imported goods, based on the origin and Customs Value of the goods. Small samples of bulk goods may be entered free of duty and/or GST on application to the New Zealand Customs Service at the time of entry, or by prior memorandum. If any information is required, contact any Customs office in New Zealand.

Gifts

Gifts are acceptable.  Duty/Tax free entry allowed for gifts valued up to $110 NZD per individual. A letter of declaration stating the names, who is receiving what items and number of people the gift is for is required of shipper. If the value of shipment exceeds $400 NZD after allocating gift allowances, normal taxes will be applicable.

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Standards

Standards New Zealand is heavily involved in the development and application of national, regional and international standards, of which many are developed in partnership with Australia. As New Zealand's representative in the international Organization for Standardization (ISO) and its sister organization, the International Electrotechnical Commission (IEC), Standards New Zealand ensures that New Zealand's voice is heard, world-wide.

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General Export Clearance Information

Clearance Process

An export document (Export Entry) is used by the government to collect trade data and to ensure compliance with legislation. An export entry provides information relating to the exporter, method of shipment and details of the goods being exported. The export entry can be lodged with Customs electronically or manually. Customs brokers, freight forwarders etc. may prepare the export entry on behalf of the exporter but it should be noted that the exporter is responsible for ensuring that the necessary export documentation is lodged with Customs and that it is accurate. Export entries are not required for the following; Bona fide gifts to persons resident outside New Zealand, Trade samples supplied without charge to persons resident outside New Zealand, Passenger's baggage and effects (except goods sold ex licensed export warehouse or under drawback of duty). Please note the term "passenger's baggage and effects" does not include motor vehicles, Goods exported by Diplomatic Missions, Commercial documents, and newspapers, Goods of a type normally used for commercial or business purposes, such as laptop (including palmtop and notebook) computers and peripheral equipment (e.g., portable printers), portable typewriters, cellular telephones, video, and other photographic equipment, carried by a passenger leaving New Zealand and which it is intended will be returned to New Zealand, Shipments having an FOB value not exceeding $1,000 and not being goods sold ex a licensed export warehouse or subject to a drawback of duty. Evidence of export for these goods is required for GST zero-rating purposes.

Document Requirements

The following documents are required for; export shipments:

  • Air waybill or bill of lading
  • Commercial Invoice

maybe required:

  • Packing List
  • Certificate of Origin
  • Special Certificates, Licenses and Permits   -  Import Licenses   -  Import Permits   -  Phytosanitary Declarations, Certificates   -  Health Permits, etc.

General Export Clearance Information

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New Zealand Export Prohibitions

The following is a list of categories of goods subject to export control.

  • Certain goods to certain countries (please see http://www.customs.govt.nz/exporters/prohibited+exports.asp, for goods and countries listings.)
  • Primary Products (excluding minerals), animals and marine life. (Department of Agriculture, Forestry & Fisheries)
  • Minerals (including nuclear material). (Department of Industry, Science & Resources)
  • Meat, Dairy Products, Eggs, Animals, Fish, Grains, Vegetables and Fruit. (Ministry of Agriculture & Forestry)
  • Publication (including Books, Films & Computer Software) depicting sex, drug misuse or violence (Office of Film & Literature Classification)

In addition to the goods prohibited by regulation and or law, the following items are prohibited for import to New Zealand via FedEx Express International Priority Services:

  • Dangerous Goods as defined by International Air Transportation Association (IATA)
  • Dry Ice
  • Flammable Nightwear
  • Flick Knives
  • Eggs/Egg Product
  • Fresh Fruit
  • Honey/Honeycombs/other bee products
  • Ivory
  • Popcorn
  • Proplis
  • Soil
  • Straw
  • Stuffed Animals
  • Calm/Tortoise/Turtle Shells
  • Reptile Skins (Shoes, Leather Goods, Finished/Unfinished textiles that are made with or have reptile skins attached)
  • Whale bone
  • Log and Timber products from Liberia (Wood-chips, piles, post, fence pickets, sheets, flooring, molding, pallet, tool handles, barrels, crates, tableware/kitchenware, shutters, blinds, cases/boxes/chests for jewelry and silverware, clothes hangers, clothes pins, toothpicks, etc.)

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General Export Restrictions

The following items are not acceptable for carriage to any international destinations unless otherwise indicated. (Additional restrictions may apply depending on destination. Various regulatory clearances in addition to customs clearance may be required for certain commodities, thereby extending the transit time.)

  1. APO/FPO addresses.
  2. C.O.D. shipments.
  3. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains.
  4. Explosives (Class 1.4 explosives are acceptable for carriage to Canada, Germany, France, Japan, United Arab Emirates and United Kingdom. Note: United Arab Emirates only allows Class 1.4 explosives to be shipped hold-for-pickup to the FedEx Express facility in Dubai).
  5. Firearms, weaponry and their parts (acceptable between the U.S. and Puerto Rico).
  6. Perishable foodstuffs and foods and beverages requiring refrigeration or other environmental control.
  7. Live animals including insects, except as provided in the Live Animals section in the FedEx Service Guide. (Call the FedEx Live Animal Desk at 1.800.405.9052).
  8. Plants and plant material, including cut flowers (cut flowers are acceptable from the U.S. to selected points in Canada and from Colombia, Ecuador and the Netherlands to the U.S.).
  9. Lottery tickets and gambling devices where prohibited by law.
  10. Money (coins, cash, currency, paper money and negotiable instruments equivalent to cash such as endorsed stocks, bonds and cash letters).
  11. Pornographic and/or obscene material.
  12. Shipments being processed under:
    1. Duty drawbacks claims unless advance arrangements are made.
    2. Temporary Import Bonds – acceptable under the FedEx International Broker Select option, for initial import only.
    3. U.S. State Department licenses
    4. Carnets
    5. U.S. Drug Enforcement Administration export permit.
    6. Letters of Credit. Shipments subject to Letters of Credit are generally prohibited, with the exception of shipments subject to Letters of Credit calling for a “courier receipt”, as defined by Article 25 of UCP 600, shipped using the FedEx Expanded Service International Air Waybill.
    7. Certificate of Registration shipments (CF4455).

    You may be able to ship these items via FedEx International Controlled Export, FedEx International Premium, FedEx International Express Freight (IXF) or FedEx International Airpot-to-Airport (ATA). For information on FedEx International Controlled Export, call International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services’). For information on the other services listed call FedEx Express Freight Customer Service at 1.800.332.0807.

  13. Hazardous waste, including, but not limited to, used hypodermic needles or syringes or other medial waste.
  14. Shipments that may cause damage to, or delay of, equipment, personnel or other shipments.
  15. Shipments that require us to obtain any special licenses or permit for transportation, importation or exportation.
  16. Shipments or commodities whose carriage, importation or exportation is prohibited by any law, statute or regulation.
  17. Shipments with a declared value for customs in excess of that permitted for a specific destination. (See the Declared Value for Carriage and Limits of Liability section in the FedEx Service Guide).
  18. Dangerous goods except as permitted under the Dangerous Goods section of these terms and conditions.
  19. Processed or unprocessed dead animals, including insects and pets. Taxidermy-finished hunting trophies or completely processed (dried) specimens of whole animals or parts of animals are acceptable for shipment into the U.S.
  20. Packages that are wet, leaking or emit an odor of any kind.
  21. Wildlife products that require U.S. Fish and Wildlife Service export clearance by FedEx prior to exportation from the U.S.
  22. In-bond shipments destined to or being withdrawn from a Foreign Trade Zone or bonded warehouse, unless the FedEx International Broker Select option is selected for U.S. import shipments, or the FedEx International Controlled Export service option is selected for U.S. export shipments.

Not withstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of damage to a shipment of any prohibited item. The shipper agrees to indemnity FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment.

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New Zealand Restrictions

Export Permits - Specific export permits are for commodities subject to export controls. The New Zealand Ministry of Defense is the government office for dual use exports (commercial items that may have military applications). Other departments and agencies have regulatory jurisdiction and issue licenses for controlled substances and precursor chemicals, for endangered fish and wildlife species, for defense services and articles, for arms and munitions, for nuclear material, equipment and technology, for fuels, for drugs and medical devices. Before exporting these items, special licenses must be obtained from customs office to insure that the items are not part of the national heritage of Denmark. License requirements are dependent upon an item's technical characteristics, the destination, the end-use, end-user and other activities of the end-user. Specific questions pertaining to commodity licensing requirements should be directed to the lead agency. Agency information, telephone number and basic commodities that might require export permits could be identified by accessing the Department and agency web sites listed in the profile.

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Regulatory Contact Information

Branch or Agency Name Areas of Responsibility

New Zealand Customs
P.O. Box 2218
Wellington
Phone: 0800 428 786
Fax: 649 359 6655

  • Manage risks for the movement of goods, people and craft across the border.
  • Ensure compliance with New Zealand's requirements and international obligations regarding cross-border trade and travel.

Ministry of Agriculture and Forestry Quarantine Service
Campbell Block Ruakura Research
Center, East Street
Hamilton
Phone: 644 474 4100
Fax: 649 256 0452
http://www.maf.govt.nz/mafnet

  • Prevent the entry of unwanted pests and diseases into New Zealand, which could adversely affect the health and welfare of our primary industry.
  • Provides inspection and clearance services for incoming passengers, cargo, vessels, or aircraft identifies and protects against potential bio-security risk.

Ministry of Health
P.O. Box 5013
Wellington
Phone: 04 496 2000
Fax: 04 496 2340

  • Pharmaceuticals, Narcotics, Controlled Drugs, Food for humans, and Meat Bovine (BSE)

Ministry for the Environment
P.O. Box 10 632
Wellington
Phone: 04 917 7400
Fax: 04 917 7523

  • Develops proposals and tools for improving environmental management.
  • Carries out duties under the Resource Management Act and the Hazardous Substance and New Organisms Act.

New Zealand Security Intelligence Service
P.O. Box 900
Wellington
Phone: 04 472 6170
Fax: 04 472 8209

  • Gathers information related to New Zealand's security, assesses its significance and advises the government accordingly.
  • Gives advise to government agencies on managing their own security

Ministry of Culture and Heritage
P.O. Box 5364 Wellington
Phone: 04 499 4229
Fax: 04 499 4490

  • Assist the government in its provision and management to cultural resources for the benefit of all New Zealanders and undertakes a number of activities that support and promote the history and heritage of the country.

Ministry of Defense
P.O. Box 5347
Wellington
Phone: 64 4 496 0240
Fax: 64 4 496 0290

  • Provide high quality advice to enable the government to make well-informed judgments on the defense of New Zealand and its interests and to make available the resources, which are needed.
  • Identify possible risk to New Zealand's security, its overseas trade and investment and the forces and equipment the nation will need to protect these vital interests.
Department of Conservation
P.O. Box Wellington
Phone: 04 471 0726
Fax: 04 471 1082
  • Administers most of the Crown land in New Zealand protected for scenic, scientific, historic, or cultural reason, or set aside for recreation.
  • 1/3 of New Zealand's land area, including national forest and maritime parks, marine reserves, river margins, some coastline and many offshore islands.

Ministry of Economic Development
33 Bowen Street, Wellington
PO Box 1473
Wellington
Phone: 04 472 0030
Fax: 04 473 4638

  • Primary advisor on issues related to economic, industry and regional development (Anti-Dumping/Countervailing). Also the primary advisor on the operation of markets and overall business performance.

Ministry of Foreign Affairs & Trade
Stafford House
40 The Terrace, Wellington
Private Bag 18 901
Wellington
Phone: 04 494 8500
Fax: 04 494 8512

  • Conducts the government's business with foreign government and international organizations.

 

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