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Malaysia Country Snapshot

FedEx Service Availability

International Service Availability* Export U.S. to Malaysia Import U.S. from Malaysia
Document/Package/Mail Services    
FedEx® International Next Flight
FedEx International First®    
FedEx International Priority®
FedEx International Economy®
FedEx International Ground®    
FedEx International MailService®
     
Freight Services    
FedEx International Priority® Freight
FedEx International Economy® Freight
FedEx Freight® Priority    
FedEx Freight® Economy    
FedEx International Premium®
     
Distribution Services    
FedEx International Priority DirectDistribution®
FedEx® International DirectDistribution  
FedEx International Ground® Distribution    
     
Value-Added/Industry-specific Solutions    
FedEx® Electronic Trade Documents
Dangerous Goods
Dry Ice
FedEx Priority Alert™
SenseAware®    
FedEx International Broker Select®
FedEx® 10kg Box and FedEx® 25kg Box
FedEx® Third Party Consignee
     
Malaysia Domestic Services No

* Availability of particular services may vary by origin and destination.  Availability of particular solutions may vary by service selected.  All services subject to the applicable FedEx Service Guide.  

 

Country Information

Capital: Kuala Lumpur
Population: 28,274,729 est.
Language: Malay, English, Chinese, Tamil
Weights and Measures: Metric
Currency: Ringgit Malaysia (RM)
Time Zone

Operates on Greenwich Mean Time (GMT)
Daylight Savings Time is not observed.
Malaysia GMT+8

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Trade Group Member

Malaysia is a member of several trade organizations (including those noted below) and participates in a plethora of agreements such as the Convention on International Trade in Endangered Species (CITES), the Montreal Protocol on Ozone Depleting substances and the Single Convention on Narcotic Drugs, 1961, as amended by the 1972 Protocol.

The Association of South East Asian Nations (ASEAN) cooperates on programs to resolve regional differences and to promote the economic, social and cultural welfare of the region.

The Asian Free Trade Agreement (AFTA) provides for an elimination of some duty rates if goods are produced in and transported directly to a member country.  The Common Preferential Trade Agreement (CPTA) does the same.

The Asia Pacific Economic Cooperation (APEC) is made up of 21 Pacific Rim countries, all devoted to unregulated free trade and investment in the region by 2010 (2020 for developing countries).

Malaysia also belongs to the World Trade Organization (WTO) which provides a common forum for nations to negotiate rules of international trade, to create multi-country trade agreements, and to resolve trade disputes.

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General Import Clearance Information

Clearance Process

Working with Customs officials throughout the world, FedEx has developed innovative technology to eliminate many paperwork-handling steps and expedite the movement of international shipments. This is the FedEx Expressclear electronic Customs clearance system.  Starting at the origin, state-of-the-art technology allows the processing of shipment paperwork and electronic transmission of documents to the designated FedEx hub and destination clearance location. The Expressclear system also keeps a database of regulatory information which includes importers numbers, broker designation, corporate contact names and telephone numbers.  At a FedEx hub, international shipments are sorted, scanned and loaded onto an international flight. Vital shipment information is keyed into a worldwide manifest database, which is linked to computer systems operated by brokers and Customs officials in many countries.  Even before the plane has taken off, or while it is in the air, Customs agents and brokers at the destination airport of entry can begin examining shipping manifests, querying air waybill data if they need more details, assessing duties and taxes and selecting which shipments they wish to examine.  By the time the plane arrives at his destination, many packages have already been cleared by Customs.  As the plane is unloaded, the Expressclear system identifies packages to be examined and prints "cleared" Customs labels for all others.  Cleared shipments can be transferred to trucks for immediate delivery.  International shipments are scanned at all key points throughout the process and allows for up-to-date status reports including when Customs clearance is obtained.

All goods entering or exiting Malaysia must clear Customs.  Imports are subject to customs duty, sales tax, and excise duty except for those exempted under law.  In some circumstances, imports may also be subject to anti-dumping or countervailing duties, which result in the imposition of additional rates of duty.  Exports are subject to customs duties. Duties and taxes must be paid before Customs will release goods for import or for export.

Customs clearance is usually done by a customs broker or by the carrier on behalf of the importer. Although Malaysia has begun to automate this process at the Kuala Lumpur International airport and in Port Klang, clearance is usually a manual process in which a C1 import declaration is submitted to Customs for all shipments. The only shipments exempt from filing an import declaration are those which contain only business or personal correspondence and are of minimal weight and value.

Prior to or at time of shipment arrival the shipment documents are reviewed to determine if any of the commodities within are subject to duty, tax, or regulatory controls which may require an inspection or additional documentation. When inspection is required (mostly for agricultural products), the broker or carrier coordinates arrangements with the regulatory agency. If the importer has not already obtained any required import licenses, permits or other documents, the broker or carrier will usually assist the importer to obtain them. If required approvals are not obtained prior to arrival of the shipments, one or more days of delay is common. Currently, FedEx does not charge any additional fees when providing these services on behalf of the importer.

When classification (under the Harmonized System) is completed and all documentation is present and charges (duties, taxes, license fees, etc.) have been calculated, the import declaration and payment is submitted to Customs for release.

All import declarations require submission of a bill of lading or air waybill, and a commercial invoice. If preferential duty treatment is desired, a Certificate of Origin must be provided with the import declaration. Any requests for duty or tax exemptions should made by providing a statement on the C1 import declaration form in the prescribed manner.

Royal Customs and Excise Department has several offices established for enquiries on classification of goods and can provide assistance in determining regulatory requirements.

The Customs Act of 1967 (Part XI) and the Sales Tax Act of 1972 require that importers, exporters and taxable persons (those who carry on a business in the Federation) keep records. Records related to sales tax liability must be kept for six (6) years from the latest date to which such records relate. Anyone possessing records related to the purchase, cost, value, payment, disposal or importation of goods must keep them for six (6) years.

Import into a Free Trade Zone

Many shipments arriving in Malaysia are consigned for delivery to a Free Trade Zone. For these shipments, the importer (or a customs broker or their authorized agent) must submit an import declaration which will consist of a C8 transshipment application to Customs, shipment documentation, and any security required by Customs. When applicable, a statement confirming that the goods imported are for manufacturing purposes is included with the declaration. Customs will release the goods for transport to the Free Trade zone only to a bonded trucking company. Due to entry requirements into the Free Trade Zone and scheduling of a bonded trucker, a one day delay may be experienced between customs release and delivery to the address in the Free Trade Zone.

Temporary Import

Goods imported on temporary basis with the intent to later re-export are allowed entry without payment of duties. The importer must provide Customs with a deposit or other security (that is acceptable to Customs) and must re-export the goods within 3 months from the date of importation or within a longer period approved by Customs. The deposit or security must be equal or greater than the amount of duty normally applied to the goods. If the conditions are met, the deposit or security would be refunded or discharged when the goods are re-exported

Application of temporary importation should be submitted to the state director of customs at the port of importation. Approval for temporary importation is given for three months period. Requests for extensions will be allowed under certain circumstances and applications for extensions should be submitted to the director that granted the original approval.

Document Requirements

The following documents are required for most shipments:

  • Bill of lading or consignment note where appropriate.
  • Commercial Invoices relating to the goods.
  • Import (C1) or Export (C2) Declaration.

The following documents may be required:

  • Import or Export License, Permit, and/or Letter of Approval for regulated commodities.
  • Foreign Exchange Control documents for export shipment shipments of 100,000 ringgit or greater F.O.B. value.
  • Certificate of origin of the goods (if claiming preferential customs duty treatment under AFTA).
  • Letter of Credit (endorsed) when used as payment method for the shipment.
  • Packing List (if the commercial invoice does not provide proper quantity information).

Document Descriptions

Bills of Lading - No special regulations

Consular Invoices - None

Certificates of Origin - A Certificate of Origin is required to obtain preferential duty and tax treatment for goods eligible under AFTA.  It must conform to a set standard and is issued by government authorities in the exporting countries.

Commercial Invoices - Invoices are required for all import shipments and for all export shipments except those containing only non-dutiable products valued under 300 ringgit.  It should indicate a full and true account of the number and description of goods and packages, value, weight, measurement or quantity, and the country of origin as well as the final destination Invoices should show freight, insurance and similar charges as separate items when applicable, regardless of the INCOTERM used on the transaction.

C1 Declaration of Import - All imports require the importer or their authorized agent to submit this form to Customs. For many regulatory agencies, it also serves as an application for an import permit.

C1A Value Declaration Form - Required in addition to C1 for import shipments which exceed 10,000 RM and contain dutiable goods.

C8 Application /Permit to Transship/Remove Goods - The C8 is used for import shipments being entered into a Free Trade zone and for Free Trade Zone goods which are being removed for export.

JK 69 - The JK 69 is used to apply for an import permit or license from the Ministry of International Trade and Industry.

Letter of Approval - A letter of approval is a written certification that permission has been granted to export or import goods regulated by the issuing regulatory agency. The letter is issued to a particular importer of exporter for a particular shipment

Cover/Request Letter - Instead of a specific application form, some of the regulatory agencies require the importer or exporter to submit a letter when applying for import or export permit, license or letter of approval. The letter should include the name, address, and telephone number of the applicant and of the other parties to the transaction; detail the commodities for which approval is sought; and the intended use of the shipment contents.

Customs Valuation
All goods sent to Malaysia must have a value and description provided, even samples and gifts. 

Customs valuation for imports is based on the cost of the goods (in the open market), plus the cost of insurance, freight charges, commission and all other charges incidental to the purchase and delivery of the goods up to the place of payment of duty.  Customs valuation for exports is based on the cost of the goods (in the open market) only.   The government of Malaysia has proposed the adoption of the WTO Agreement on Customs Valuation method of determining customs value.

Although the value of the Malaysian ringgit has been pegged at a fixed exchange rate of 3.80 (RM) to 1 (USD), all foreign currencies will be converted into Ringgit Malaysia (RM) for calculation of duty and tax assessment.

Import Duties

All goods entering or exiting Malaysia must clear Customs.  Imports are subject to customs duty, sales tax, and excise duty except for those exempted under law.  In some circumstances, imports may also be subject to anti-dumping or countervailing duties, which result in the imposition of additional rates of duty.  Exports are subject to customs duties. Duties and taxes must be paid before Customs will release goods for import or for export.

Duty

Customs duties are usually an "ad valorem" rate (a percentage) that is applied to the value of the imported goods. However, some goods are dutiable at a specific rate of duty (so many ringgit per piece, kilo, litre, etc).  Rates of duty vary based on the commodity and are available in the Harmonized Tariff Schedule of Malaysia.  Although the maximum rate is 250% of (CIF) value, import customs duties usually are between 0 and 30% and export custom duties are usually between 0 and 15%.

Import Duty is based on the cost of the goods (in the open market) plus the cost of insurance, freight charges, commission and all other charges incidental to the purchase and delivery of the goods up to the place of payment of duty.  Export duty is based on the cost of the goods (in the open market) only.

Duty/Tax Exemptions

Malaysia does exempt certain persons and certain goods from payment of import or export duties, sales tax, and/or excise duties.  However, most of the exemptions are available only to government departments, benevolent institutions and for manufacturers importing goods to be used in production.

Antidumping

Trade laws also allow Customs to assess antidumping duties or countervailing duties. Antidumping duties are assessed on imported merchandise that is sold in Malaysia at less than the normal price of the good in the manufacturer's home market (also called the Fair Market Value). Countervailing duties are assessed to counter the effects of subsidies provided by a foreign government for merchandise exported to Malaysia resulting in artificially low prices that are detrimental to Malaysian industries.

Excise Duties

Some goods, such as alcoholic beverages, cigarettes, motor vehicles, playing cards and mahjong tiles are subject to excise duty. 

Duty/Tax Exemptions

Malaysia does exempt certain persons and certain goods from payment of import or export duties, sales tax, and/or excise duties.  However, most of the exemptions are available only to government departments, benevolent institutions and for manufacturers importing goods to be used in production.

Additional Duties

Import Taxes

Sales Tax

Sales tax is levied on imported goods although there are some exemptions.  Sales tax is calculated on the value used to determine customs duty plus the amount of customs duty, if any.  Currently, there are three rates: 5%, 10% and 15%. The highest rate is applied to beer, ale, stout and porter; intoxicating beverages; cigars, cheroots, cigarillos, cigarettes and beedies.

Duty/Tax Exemptions

Malaysia does exempt certain persons and certain goods from payment of import or export duties, sales tax, and/or excise duties.  However, most of the exemptions are available only to government departments, benevolent institutions and for manufacturers importing goods to be used in production.

Customs Fees

Exchange Controls

Malaysia exercises a foreign exchange control program on export shipments with a Free On Board (F.O.B.) value of 100,000 ringgits or greater. This exchange control is administered by the Central Bank on behalf of the government. Most of the authority for payment approval is delegated to authorized banks. Exchange controls were implemented in 1997 in response to the 1997 financial problems in Asia. The measures are aimed at containing speculation on the ringgit and at minimizing the impact of short-term capital inflows on the domestic economy. With the introduction of these measures, the Malaysian Ringgit has been set at a fixed exchange rate of 3.80 (RM) to 1.00 (USD). For more information about foreign exchange controls in Malaysia, please visit the Malaysian Ministry of International Trade and Industry (MITI) http://www.miti.gov.my/cms/index.jsp website.

Technical Barriers to Trade (TBT's)

Technical barriers or non-tariff barriers to trade as they are sometimes known, can cause many problems for exporters looking for new markets for their products. These barriers can be in the form of regulations, standards, testing and certification procedures. The World Trade Organization (WTO) Agreement on Technical Barriers to Trade tries to ensure that these barriers do not create unnecessary obstacles. To obtain further information on Technical Barriers to Trade as well as Notifications on technical regulations and conformity assessment procedures, go to the WTO website at http://www.wto.org/english/tratop_e/tbt_e/tbt_e.htm.

Consular Fees

There are no consular fees in for Malaysia.

General Import Clearance Process

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Malaysia Import Prohibitions

The importation of the following goods is prohibited by law in order to protect certain industries, prevent the introduction of pests, plant and animal diseases and to control controversial publications:

  • Articles bearing a reproduction of the coins, currency or bank notes of any country.
  • Emblems and devices that are intended or are likely to be used in a manner prejudicial to the interest of the Federation or which would foster purposes prejudicial to the peace and welfare of Malaysia.
  • Cocoa pods, rambutans, pulasan, longan, and nam-nam fruits from the Philippines and Indonesia.
  • Indecent or obscene prints, paintings, photographs, books, cards, engravings, films (including unprocessed films), video tapes, laser discs, colour slides, computer diskettes and any other media or any other indecent or obscene articles.
  • Piranha fish, Turtle eggs.
  • Daggers and flick knives.
  • Certain chemicals including sodium arsenite, crocidolite, Polybrominated Biphenyls, Poly- chlorinated Biphenyls, Poly- chlorinated Terphenyls and Tris (2,3-dibromopropyl) Phosphate
  • Intoxicating liquors containing more than 3.46 milligrams per litre of lead.
  • Broadcast receivers capable of receiving radio communication within the ranges (68-87) MHz and (108-174) MHz except those designed to receive meteorological broadcasts at spot frequencies (except those for the use of the telecommunication authorities).
  • Pens, pencils and other articles resembling syringes.
  • Cloth bearing the imprint or reproduction of any verses of the Quran
  • Unprocessed coral material

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General Import Restrictions

The following items are not acceptable for carriage to any international destinations unless otherwise indicated. (Additional restrictions may apply depending on destination. Various regulatory clearances in addition to customs clearance may be required for certain commodities, thereby extending the transit time.)

  1. APO/FPO addresses.
  2. C.O.D. shipments.
  3. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains.
  4. Explosives (Class 1.4 explosives are acceptable for carriage to Canada, Germany, France, Japan, United Arab Emirates and United Kingdom. Note: United Arab Emirates only allows Class 1.4 explosives to be shipped hold-for-pickup to the FedEx Express facility in Dubai).
  5. Firearms, weaponry and their parts (acceptable between the U.S. and Puerto Rico).
  6. Perishable foodstuffs and foods and beverages requiring refrigeration or other environmental control.
  7. Live animals including insects, except as provided in the Live Animals section in the FedEx Service Guide. (Call the FedEx Live Animal Desk at 1.800.405.9052).
  8. Plants and plant material, including cut flowers (cut flowers are acceptable from the U.S. to selected points in Canada and from Colombia, Ecuador and the Netherlands to the U.S.).
  9. Lottery tickets and gambling devices where prohibited by law.
  10. Money (coins, cash, currency, paper money and negotiable instruments equivalent to cash such as endorsed stocks, bonds and cash letters).
  11. Pornographic and/or obscene material.
  12. Shipments being processed under:
    1. Duty drawbacks claims unless advance arrangements are made.
    2. Temporary Import Bonds – acceptable under the FedEx International Broker Select option, for initial import only.
    3. U.S. State Department licenses
    4. Carnets
    5. U.S. Drug Enforcement Administration export permit.
    6. Letters of Credit. Shipments subject to Letters of Credit are generally prohibited, with the exception of shipments subject to Letters of Credit calling for a “courier receipt”, as defined by Article 25 of UCP 600, shipped using the FedEx Expanded Service International Air Waybill.
    7. Certificate of Registration shipments (CF4455).

    You may be able to ship these items via FedEx International Controlled Export, FedEx International Premium, FedEx International Express Freight (IXF) or FedEx International Airpot-to-Airport (ATA). For information on FedEx International Controlled Export, call International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services’). For information on the other services listed call FedEx Express Freight Customer Service at 1.800.332.0807.
  13. Hazardous waste, including, but not limited to, used hypodermic needles or syringes or other medial waste.
  14. Shipments that may cause damage to, or delay of, equipment, personnel or other shipments.
  15. Shipments that require us to obtain any special licenses or permit for transportation, importation or exportation.
  16. Shipments or commodities whose carriage, importation or exportation is prohibited by any law, statute or regulation.
  17. Shipments with a declared value for customs in excess of that permitted for a specific destination. (See the Declared Value for Carriage and Limits of Liability section in the FedEx Service Guide).
  18. Dangerous goods except as permitted under the Dangerous Goods section of these terms and conditions.
  19. Processed or unprocessed dead animals, including insects and pets. Taxidermy-finished hunting trophies or completely processed (dried) specimens of whole animals or parts of animals are acceptable for shipment into the U.S.
  20. Packages that are wet, leaking or emit an odor of any kind.
  21. Wildlife products that require U.S. Fish and Wildlife Service export clearance by FedEx prior to exportation from the U.S.
  22. In-bond shipments destined to or being withdrawn from a Foreign Trade Zone or bonded warehouse, unless the FedEx International Broker Select option is selected for U.S. import shipments, or the FedEx International Controlled Export service option is selected for U.S. export shipments.

Not withstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of damage to a shipment of any prohibited item. The shipper agrees to indemnity FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment.

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Malaysia Restrictions

Goods Subject to Import Controls

The following goods are restricted by law and subject to import approval and/or must meet other regulatory requirements but are acceptable for importation on FedEx Express International Priority Service.

  • Products derived from animals or birds.
  • Plants and plant products
  • Pests and organisms which are capable of being injurious (including vertebrate or invertebrate animals)
  • Corals, alive or dead.
  • Sugars, Saccharin and its salts
  • All dangerous drugs (including morphine, heroin, opium, ganja, etc.)
  • Rice and padi including rice flour, rice polishing, rice bran and rice vermicelli.
  • Soil including earth, ground or other natural occurring organic and mineral in which plants may be grown
  • Household and agricultural pesticides, toxic and/or hazardous wastes.
  • Certain apparatus for home use including equipment for brewing beer, electrical apparatus operating at 50 volts or 120 volts DC and above such as Hi Fi sets, electric smoothing irons, food mixers, hair dryers, rice cookers, television sets, electric kettles etc.
  • Radio communications apparatus operating in a frequency band lower than 3000 GHz, Parabolic antennae for outdoor use, apparatus or equipment to be attached to or connected to a Public Telecommunication network or system
  • Imitation arms including toy guns, toy pistols, hand grenades.
  • Bulletproof vests, steel helmets and other articles of clothing as protection against attack including safety helmets other than those worn by motorcyclists.
  • Motor vehicles
  • Irradiating apparatus and radioactive materials (that are not classified as Hazardous Goods under IATA)
  • Batik sarong.
  • Video machines, excluding game watches and video games for use with television receivers.
  • Films, laser discs, video tapes and CD ROMs
  • Chlorofluorocarbons (CFC)
  • Goods imported from or manufactured in Israel


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Special Import Provisions

Personal Effects

Personal effects are eligible for duty exemption only when carried in baggage by someone or worn by the person.

Samples

Textile samples must either be mutilated or stamped "Trade Sample" and can not exceed three pieces in quantity.

Gifts

Gifts are subject to duty and tax regardless of the value.

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Standards

Malaysia is a member body of the International Standards Organization.  The Department of Standards Malaysia, which falls under the Malaysian Ministry of Science, Technology and Environment, oversees standards for Malaysia.

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General Export Clearance Information

Clearance Process

Working with Customs officials throughout the world, FedEx has developed innovative technology to eliminate many paperwork-handling steps and expedite the movement of international shipments. This is the FedEx Expressclear electronic Customs clearance system.  Starting at the origin, state-of-the-art technology allows the processing of shipment paperwork and electronic transmission of documents to the designated FedEx hub and destination clearance location. The Expressclear system also keeps a database of regulatory information which includes importers numbers, broker designation, corporate contact names and telephone numbers.  At a FedEx hub, international shipments are sorted, scanned and loaded onto an international flight. Vital shipment information is keyed into a worldwide manifest database, which is linked to computer systems operated by brokers and Customs officials in many countries.  Even before the plane has taken off, or while it is in the air, Customs agents and brokers at the destination airport of entry can begin examining shipping manifests, querying air waybill data if they need more details, assessing duties and taxes and selecting which shipments they wish to examine.  By the time the plane arrives at his destination, many packages have already been cleared by Customs.  As the plane is unloaded, the Expressclear system identifies packages to be examined and prints "cleared" Customs labels for all others.  Cleared shipments can be transferred to trucks for immediate delivery.  International shipments are scanned at all key points throughout the process and allows for up-to-date status reports including when Customs clearance is obtained.

Exporters must make an outward declaration to Customs for all shipments leaving Malaysia. Declarations through Port Klang and the Kuala Lumpur International Airport (KLIA) are made via EDI facilities.  Declarations from other ports are made manually.

The declaration must include an air waybill and a commercial invoice regardless of value.  Shipments containing goods requiring an export permit, license or letter of approval; non-dutiable export shipments of 300 ringgit or greater; and all shipments containing goods subject to export duty require that the exporter submit a C2 export declaration.  The exporter must also submit a Foreign Exchange Control form for any shipment of 100,000 ringgit or greater.

For those shipments which contain products subject to export controls, the export declaration must also include the required export permit, license or letter of approval and payment of any duties. Since the submission of the C2 serves as an application for export permits and letters of approvals, the application for those types of approvals are usually made by the broker or carrier when submitting the C2 for customs clearance.  Because of the delay and cost involved in obtaining an export license; generally, application for a license is submitted directly by the exporter to the ministry or department which regulates the particular product.  A delay of one or more days to obtain an export license can be expected.

Royal Customs and Excise Department has several offices established for enquiries on classification of goods and can provide assistance in determining regulatory requirements.

The Customs Act of 1967 (Part XI) and the Sales Tax Act of 1972 require that importers, exporters and taxable persons (those who carry on a business in the Federation) keep records. Records related to sales tax liability must be kept for six (6) years from the latest date to which such records relate. Anyone possessing records related to the purchase, cost, value, payment, disposal or importation of goods must keep them for six (6) years.

Customs will clear the shipment for export when all required documents and payments have been satisfied.

Free Trade Zone Exports

Many shipments exiting Malaysia originate in a Free Trade Zone.  For these shipments, the exporter (or a customs broker or their authorized agent) must submit an export declaration (which will consist of a C8 transshipment application to Customs), shipment documentation, and the deposit receipt for any security tendered to Customs when the goods arrived.  Customs will release the goods for transport from the Free Trade zone only to a bonded trucking company.  Due to exit requirements from the Free Trade Zone, scheduling of a bonded trucker and submission of the export declaration should be coordinated to avoid missing exporting trucker's deadlines.

Temporary Export

Goods for temporary export are allowed exemption from export duties if they are being exported for the purpose of exhibition, research or propaganda or meet the conditions specified in Customs Duties (Exemption) Order 1988.

Document Requirements

The following documents are required for most shipments:

  1. Bill of lading or consignment note where appropriate.
  2. Commercial Invoices relating to the goods.
  3. Import (C1) or Export (C2) Declaration.

The following documents may be required:

  1. Import or Export License, Permit, and/or Letter of Approval for regulated commodities.
  2. Foreign Exchange Control documents for export shipment shipments of 100,000 ringgit or greater F.O.B. value.
  3. Certificate of origin of the goods (if claiming preferential customs duty treatment under AFTA).
  4. Letter of Credit (endorsed) when used as payment method for the shipment.
  5. Packing List (if the commercial invoice does not provide proper quantity information).

Document Descriptions
Bills of Lading - No special regulations

Consular Invoices - None

Certificates of Origin - A Certificate of Origin is required to obtain preferential duty and tax treatment for goods eligible under AFTA.  It must conform to a set standard and is issued by government authorities in the exporting countries.

Commercial Invoices - Invoices are required for all import shipments and for all export shipments except those containing only non-dutiable products valued under 300 ringgit.  It should indicate a full and true account of the number and description of goods and packages, value, weight, measurement or quantity, and the country of origin as well as the final destination Invoices should show freight, insurance and similar charges as separate items when applicable, regardless of the INCOTERM used on the transaction.

C2 Declaration of Export - All exports valued at 10,000 ringgit or greater and all exports of dutiable goods require the exporter or their authorized agent to submit this form to Customs. For most regulatory agencies, it also serves as an application for an export permit, license or letter of approval.

Letter of Approval - A letter of approval is a written certification that permission has been granted to export or import goods regulated by the issuing regulatory agency. The letter is issued to a particular importer of exporter for a particular shipment

Cover/Request Letter - Instead of a specific application form, some of the regulatory agencies require the importer or exporter to submit a letter when applying for import or export permit, license or letter of approval. The letter should include the name, address, and telephone number of the applicant and of the other parties to the transaction; detail the commodities for which approval is sought; and the intended use of the shipment contents.

Exporters must make an outward declaration to Customs for all shipments leaving Malaysia. Declarations through Port Klang and the Kuala Lumpur International Airport (KLIA) are made via EDI facilities.  Declarations from other ports are made manually.

The declaration must include an air waybill and a commercial invoice regardless of value.  Shipments containing goods requiring an export permit, license or letter of approval; non-dutiable export shipments of 300 ringgit or greater; and all shipments containing goods subject to export duty require that the exporter submit a C2 export declaration.  The exporter must also submit a Foreign Exchange Control form for any shipment of 100,000 ringgit or greater.

For those shipments which contain products subject to export controls, the export declaration must also include the required export permit, license or letter of approval and payment of any duties. Since the submission of the C2 serves as an application for export permits and letters of approvals, the application for those types of approvals are usually made by the broker or carrier when submitting the C2 for customs clearance.  Because of the delay and cost involved in obtaining an export license; generally, application for a license is submitted directly by the exporter to the ministry or department which regulates the particular product.  A delay of one or more days to obtain an export license can be expected.

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Malaysia Export Prohibitions

The following are absolutely prohibited by law from export from Malaysia.

  • Turtle eggs
  • Rattan from Peninsular Malaysia


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General Export Restrictions

The following items are not acceptable for carriage to any international destinations unless otherwise indicated. (Additional restrictions may apply depending on destination. Various regulatory clearances in addition to customs clearance may be required for certain commodities, thereby extending the transit time.)

  1. APO/FPO addresses.
  2. C.O.D. shipments.
  3. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains.
  4. Explosives (Class 1.4 explosives are acceptable for carriage to Canada, Germany, France, Japan, United Arab Emirates and United Kingdom. Note: United Arab Emirates only allows Class 1.4 explosives to be shipped hold-for-pickup to the FedEx Express facility in Dubai).
  5. Firearms, weaponry and their parts (acceptable between the U.S. and Puerto Rico).
  6. Perishable foodstuffs and foods and beverages requiring refrigeration or other environmental control.
  7. Live animals including insects, except as provided in the Live Animals section in the FedEx Service Guide. (Call the FedEx Live Animal Desk at 1.800.405.9052).
  8. Plants and plant material, including cut flowers (cut flowers are acceptable from the U.S. to selected points in Canada and from Colombia, Ecuador and the Netherlands to the U.S.).
  9. Lottery tickets and gambling devices where prohibited by law.
  10. Money (coins, cash, currency, paper money and negotiable instruments equivalent to cash such as endorsed stocks, bonds and cash letters).
  11. Pornographic and/or obscene material.
  12. Shipments being processed under:
    1. Duty drawbacks claims unless advance arrangements are made.
    2. Temporary Import Bonds – acceptable under the FedEx International Broker Select option, for initial import only.
    3. U.S. State Department licenses
    4. Carnets
    5. U.S. Drug Enforcement Administration export permit.
    6. Letters of Credit. Shipments subject to Letters of Credit are generally prohibited, with the exception of shipments subject to Letters of Credit calling for a “courier receipt”, as defined by Article 25 of UCP 600, shipped using the FedEx Expanded Service International Air Waybill.
    7. Certificate of Registration shipments (CF4455).

    You may be able to ship these items via FedEx International Controlled Export, FedEx International Premium, FedEx International Express Freight (IXF) or FedEx International Airpot-to-Airport (ATA). For information on FedEx International Controlled Export, call International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services’). For information on the other services listed call FedEx Express Freight Customer Service at 1.800.332.0807.
  13. Hazardous waste, including, but not limited to, used hypodermic needles or syringes or other medial waste.
  14. Shipments that may cause damage to, or delay of, equipment, personnel or other shipments.
  15. Shipments that require us to obtain any special licenses or permit for transportation, importation or exportation.
  16. Shipments or commodities whose carriage, importation or exportation is prohibited by any law, statute or regulation.
  17. Shipments with a declared value for customs in excess of that permitted for a specific destination. (See the Declared Value for Carriage and Limits of Liability section in the FedEx Service Guide).
  18. Dangerous goods except as permitted under the Dangerous Goods section of these terms and conditions.
  19. Processed or unprocessed dead animals, including insects and pets. Taxidermy-finished hunting trophies or completely processed (dried) specimens of whole animals or parts of animals are acceptable for shipment into the U.S.
  20. Packages that are wet, leaking or emit an odor of any kind.
  21. Wildlife products that require U.S. Fish and Wildlife Service export clearance by FedEx prior to exportation from the U.S.
  22. In-bond shipments destined to or being withdrawn from a Foreign Trade Zone or bonded warehouse, unless the FedEx International Broker Select option is selected for U.S. import shipments, or the FedEx International Controlled Export service option is selected for U.S. export shipments.

Not withstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of damage to a shipment of any prohibited item. The shipper agrees to indemnity FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment.

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Malaysia Restrictions

Goods Subject to Export Controls

The following goods are restricted by law and subject to import approval and/or must meet other regulatory requirements but are acceptable for exportation on FedEx Express International Priority Service.

  • Products derived from animals or birds including eggs
  • Plants and plant products
  • Rubber, timber and granite
  • All dangerous drugs (including morphine, heroin, opium, ganja, etc.)
  • Rice and padi including rice flour, rice polishing, rice bran and rice vermicelli.
  • Corals, cockles
  • Sugars
  • Textiles and garments for exportation to Canada, European Econ countries European Economic Community, Canada, Norway, Turkey, or the U.S.
  • Military clothing and equipment
  • Arms and ammunition.
  • Antiquities as defined or stated in any written law in Malaysia.
  • Collections and collectors pieces of zoological, botanical, mineralogical, anatomical, historical, archaeological, ethnographic or numismatic interest.
  • All goods to Israel.
  • Irradiating apparatus and radioactive materials (that are not classified as Hazardous Goods under IATA)



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Regulatory Contact Information

Branch or Agency Name Areas of Responsibility

Royal Customs & Excise Department Malaysia
Ibu Pejabat Kastam Dan Eksais Diraja Malaysia, Blok 11, Kompleks Pejabat-pejabat Kerajaan,Jalan Duta, 50596 Kuala Lumpur
Tel: 03-6516088 or 03-6502223-8
Fax: 03-65125

  • Nationwide administration, rules, laws and policy changes.
Royal Customs & Excise Department Malaysia
Customs PenangJabatan Kastam dan Eksais Diraja,
Wisma Kastam,
Gat Leboh China,
10300 Pulau Pinang.
Tel: 04-262 2300
Fax: 04-262 5178
  • Penang State administration, procedures and work rules.

Ministry of Agriculture
Department of Agriculture
Jabatan Pertanian, Jalan Gallagher
50480 Kuala Lumpur
Tel: 03-2983077
Fax: 03-2983646

  • Central Region
    Phytosanitary Certification, Pesticide import controls, License application and approvals (Export of plants)

Ministry of Agriculture
Department of Agriculture, Penang
Pusat Pertanian Bumbung Lima,
Kepala Batas, Seberang Perai,
13200 Pulau Pinang.
Tel: 04-5752641

Pejabat Kuarantin.
Jalan Bagan Luar,
12000 Butterworth, Pulau Pinang.
Tel: 04-3230973

  • Northern Region
    Phytosanitary Certification, Pesticide import controls, License application and approvals (Export of plants)

Department of Veterinary Services
Kuala Lumpur 
Department Of Veterinary Services,
8 & 9th Floor, Wisma Chase Perdana,
Damansara Heights, Off Jalan Semantan,
50630 Kuala Lumpur.
Tel: 03-254 0077
Fax: 03-254 0092

  • Central Region
    Responsible for import and/or export approvals for animals and animal products.
Department of Veterinary Services
Penang 
Perkhidmatan Haiwan Negeri Pulau Pinang.
Jalan Brick Klin,
10300 Pulau Pinang.
Tel: 04-363719
Fax: 04-2263581
  • Northern Region
    Responsible for import and/or export approvals for animals and animal products.

Department of Wildlife and National Parks
Penang
Pejabat Kuarantin
Jalan Bagan Luar
12000 Butterwoth, Pulau Pinang.
Tel: 04-3238350
Fax: 04-3230973

  • Northern Region
    Responsible for import and/or export approvals for CITES and Non CITES animals, insects, reptiles, birds..
Department of Wildlife and National Parks
Jabatan Perhilitan
40th Floor, KOMTAR,
10000 Penang.
Tel: 04-2613039
Fax: 04-2610330
  • Northern Region
    Responsible for import and/or export approvals for CITES and Non CITES animals, insects, reptiles, birds.

Ministry of International Trade and Industry
Trade Support, Kuala Lumpur
Block 10, Jalan Duta, Ground Floor 50622 Kuala Lumpur Tel: 03-62010033 or 03-62018044 Fax: 03-653-1303

  • Central Region
    Responsible for import and/or export approvals for goods such as textiles, motor vehicles, steel and other building materials, rice, etc.
Ministry of International Trade and Industry
Trade Support, Penang
Tingkat 8, Bangunan Tuanku Syed
Putra
10990 Pulau Pinang.
Tel: 04-2625133
Fax: 04-2625131
  • Northern Region
    Responsible for import and/or export approvals for goods such as textiles, motor vehicles, steel and other building materials, rice, etc.

Department of Forestry
Kuala Lumpur Jalan Sultan Salahuddin 50660 Kuala Lumpur Tel: 03-2988244 Fax: 03-2925657

  • Central Region Controls the export of certain plant products.
Department of Forestry
Penang Pejabat Perhutanan Negeri Pulau Pinang. Tingkat 20, Menara KOMTAR 10500 Pulau Pinang Tel: 04-6505250 Fax: 04-2636335
  • Northern Region Controls the export of certain plant products.

Ministry of Health
Kuala Lumpur
Jabatan Kesihatan,
Jalan Cenderasari,
50590 Kuala Lumpur,
Tel: 03-2985077

  • Central Region
    Controls the import and export of Narcotic and Psychotropic substances, drugs, certain chemicals, etc.
Ministry of Health
Penang
Jabatan Kesihatan Negeri
Tingkat 37, KOMTAR
10000 Penang.
Tel: 04-2625533
Fax: 04-2613508
  • Northern Region
    Controls the import and export of Narcotic and Psychotropic substances, drugs, certain chemicals, etc.

Department of Environment
Tingkat 12 & 13, Wisma Sime Darby
Jalan Raja Laut, 50662 Kuala Lumpur
Tel: 03-2947844
Fax: 03-2931480

  • Central Region
    Controls certain chemicals and goods that may be toxic or hazardous.
Department of Environment
Tingkat 5 & 6, Wisma Peladang,
Jalan Kampung Gajah,
12200 Butterworth, Pulau Pinang.
Tel: 04-3334441
Fax: 04-3316078
  • Northern Region
    Controls certain chemicals and goods that may be toxic or hazardous.

Atomic Energy Licensing Board
13th Floor, Plaza Pekeliling,
No. 2 Jalan Tun Razak,
50400 Kuala Lumpur.
Tel : 603-40423657
Fax : 603-40415855

  • Central Region.
    Responsible for import and export approval for radioactive materials, irradiating apparatus, etc.
Royal Malaysian Police
Kuala Lumpur
Ibu Pejabat Polis Kontinjen.
Bukit Aman,
50560 Kuala Lumpur.
Tel: 03-22626222
Telegram: Malapol Kuala Lumpur
Telex: Pdrm Ma 30469
Fax: 03-2307500 or 03-2980503
  • Central Region
    Responsible for import and export approvals for certain goods (like weapons, explosives, etc.) that may harm the welfare or peace of Malaysia.
Royal Malaysian Police
Penang
Ibu Pejabat Polis Kontinjen.
Jalan Dato Keramat,
10150 Pulau Pinang.
Tel: 04-2292222
Fax: 04-2283460
  • Northern Region
    Responsible for import and export approvals for certain goods (like weapons, explosives, etc.) that may harm the welfare or peace of Malaysia.
Corporation National Film Development (FINAS)
Kuala Lumpur
Merdeka Studio, Lot 1662,
Batu 6, Hulu Kelang,
68000 Ampang, Selangor
Tel: 03-408 5722
Fax: 03-407 5216
  • Central Region
    Responsible of issuing licenses associated with the importation of CDs, VCDs, films, etc.
Corporation National Film Development (FINAS)
Penang
No.2, Jalan. Selat,
Taman Selat, Butterworth.
Tel: 04-3315692
Fax: 04-3315913
  • Northern Region
    Responsible of issuing licenses associated with the importation of CDs, VCDs, films, etc.
Bank Negara Malaysia
Kuala Lumpur
Kementerian Kewangan,
Tingkat 15, Blok 9, Khazanah
Malaysia,
Jalan Duta,
50652 Kuala Lumpur.
Tel: 03-2546001 or 03-2548111
  • Central Region
    Responsible for national banking activities and foreign exchange controls.
Bank Negara Malaysia
Kuala Lumpur
Jalan Dato' Onn,
P.O. Box 10922,
50929 Kuala Lumpur.
Tel: 03-26988044
Fax: 03-26912990
  • Central Region.
    Responsible for national banking activities and foreign exchange controls.

Bank Negara Malaysia
Penang
Bank Negara Malaysia Pulau Pinang.
Jalan Corner Light,
10200 Pulau Pinang.
Tel: 04-262-7125

  • Northern Region.
    Responsible for national banking activities and foreign exchange controls.
Department of Museums Malaysia
Jabatan Muzium dan Antikuiti
Malaysia,
Jalan Damansara,
50566 Kuala Lumpur.
Tel: 03-282 6255
Fax: 03-282 7294
  • Central Region
    Responsible for approval of export for Antiquities.
Malaysian Timber Industry Board (MTIB)
Kuala Lumpur
Malaysian Timber Industry Board
L14.01, Level 13-17, Menara PGRM,
No. 8, Jalan Pudu Ulu, Cheras,
56100 Kuala Lumpur.
Tel: 03-9822235
Fax: 03-9851477 or 03-9851744
  • Central Region
    Responsible for approval of export licenses for timber and timber product.

Malaysian Timber Industry Board (MTIB)
Penang
No. 37, Tingkat Bawah & Satu,
Jalan Selat, Taman Selat,
12000 Butterworth, Pulau Pinang.
Tel: 04-3327753
Fax: 04-3317071

  • Northern Region
    Responsible for approval of export licenses for timber and timber product.

Malaysian Cocoa Board
Sabah
Tkt 5 dan Tkt 6, Wisma SEDCO
Lorong Plaza Wawasan Off Coastal Highway,
88000 Kota Kinabalu, Sabah,
Alamat Pos
Postal Address: Beg Berkunci 211,
88999 Kota Kinabalu.
Tel: 088-252572
Fax: 088-239575 or 088-253037

  • Head Office - Sabah
    Responsible for regulatory control over cocoa products and for supervising and coordinating activities related to cocoa products including processing, storage, and marketing.
Malaysian Cocoa Board
Kuala Lumpur
Pusat Penyelidikan Hiliran Koko,
Lembaga Koko Malaysia,
Lot 3, Jalan p/98, Seksyen 13,
43650 Bandar Baru Bangi, Selangor .
Tel: 03-8267600
Fax: 03-8255386
  • Central Region
    Responsible for research and development activities associated with cocoa products.
Federal Malaysian Manufacturer (FMM)
Wisma FMM,
No.3 Pesiaran Dagang,
PJU9, Bandar Sri Damansara,
52200 Kuala Lumpur.
Tel: 03-62761211
Fax: 03-6274 1266
  • Central Region
    The FMM is one of several organizations that has the authority to endorse the ASEAN Certificate of Origin (required for preferential duty treatment) for exports from Malaysia.
Federal Malaysian Manufacturer (FMM)
2767, Mk 1, Lebuh Tenggiri 2,
Bandar Seberang Jaya,
Pulau Penang.
Tel: 04-3992057
  • Northern Region
    The FMM is one of several organizations that has the authority to endorse the ASEAN Certificate of Origin (required for preferential duty treatment) for exports from Malaysia.

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