Austria Country Snapshot

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International Service Availability* Export U.S. to Austria Import U.S. from Austria
Document/Package/Mail Services    
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FedEx International Broker Select®
FedEx® 10kg Box and FedEx® 25kg Box
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Austria Domestic Services No

*Services may not be available to every city.  Solutions may not be available with every FedEx service.  Please reference the FedEx Service Guide for more information.

Country Information

Capital: Vienna
Population: 8,452,835 est.
Language: German is the official language of Austria. About 2 percent of the population speaks languages other than German, chiefly Bosnian, Croatian, Serbian, Slovenian, and Turkish. Many businessmen speak English.
Weights and Measures: Metric
Currency:

EURO (EUR)

Time Zone Central European Time (CET) Daylight Savings Time is valid from the end of March to the end of October (CET + 1 hour). 
Austria operates on Greenwich mean time (GMT) plus 1 hour (GMT + 2 during daylight saving time). The country is 1 hour ahead of London, 8 hours behind Tokyo, 6 hours ahead of New York and Montreal, and is in the same time zone as Paris, Berlin, and Rome.

 

 

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Trade Group Member

Austria is a member of a number of international economic organizations including the:

European Union

Since 1957, the European Union allows for the free movement of goods between Austria and the other member states: Belgium, Bulgaria,Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Spain,United Kingdom and Croatia. The European Union has numerous bilateral and multilateral agreements, such as the Agreement on Textiles and Clothing (formerly the Multi-Fiber Agreement), PECO countries Agreement, Israel Agreement, Turkey Agreement, Baltic Sea countries Agreement, European Free Trade Association (Iceland, Liechtenstein, Norway, and Switzerland). All these agreements are grouped under the umbrella of the World Trade Organization (WTO). All agreements ratified by European Union Executive Commission automatically apply to all EU member states. Exemption or reduced tariff is applicable only to qualified members under the agreement as originating goods.

World Trade Organization

Established in 1995, the WTO has a membership of over 140 countries. It is the only global international organization dealing with the rules of trade between nations. At its heart are the WTO agreements, negotiated and signed by the bulk of the world's trading nations and ratified in their parliaments. The goal is to help producers of goods and services, exporters and importers conduct their business.

World Customs Organization

The WCO aids the national economic wealth and social protection of its members by promoting honest, transparent and predictable Customs. Established in 1952 as the Customs Cooperation Council, the WCO is an independent intergovernmental body whose mission is to enhance the effectiveness and efficiency of Customs administrations. The WCO is the only intergovernmental worldwide organization competent in Customs matters.

Organization for the Prohibition of Chemical Weapons

The mission of OPCW is to implement the provisions of the Chemical Weapons Convention in order to achieve the OPCW's vision of a world free of chemical weapons, and a world in which cooperation in chemistry for peaceful purposes for all is fostered. In doing this, their ultimate aim is to contribute to international security and stability: general and complete disarmament, and global and economic development.

Convention on International Trade in Endangered Species of Wild Flora and Fauna

CITES entered into force on 1975 and now has a membership of 152 countries. These countries act by banning commercial international trade in an agreed list of endangered species and by regulating and monitoring trade in others that might become endangered.

Montreal Protocol

The Montreal Protocol on substances that deplete the ozone layer is a landmark international agreement designed to protect the stratospheric ozone layer. The treaty was originally signed in 1987 and stipulates that the production and consumption of compounds that deplete ozone in the stratosphere are to be phased out.

Organization for Economic Cooperation and Development

The OECD groups 30 countries in an organization that, most importantly, provides governments a setting in which to discuss, develop and perfect economic and social policy. They compare experiences; seek answers to common problems; and work to co-ordinate domestic and international policies that increasingly, in today's global economy, must form a web of even practice across nations.

Wassenaar Arrangement

Established in order to contribute to regional and international security and stability by promoting transparency and greater responsibility in transfers of conventional arms and dual use goods and technologies, thus preventing destabilizing accumulations. Participating states, Austria included, will seek, through their national policies, to ensure that transfers of theses items do not contribute to the development or enhancement of military capabilities, which undermine these goals, and are not diverted to support such capabilities.

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General Import Clearance Information

Clearance Process

Working with Customs officials throughout the world, FedEx has developed innovative technology to eliminate many steps of the paperwork-handling process and expedite the movement of international shipments. An example in China is the FedEx Expressclear Electronic Customs clearance system. Starting at the origin location, state-of-the-art technology allows the processing of shipment paperwork and electronic transmission of documents to the designated FedEx hub and destination clearance location.

The Expressclear system also keeps a database of regulatory information, which includes; importers' numbers, broker designations, corporate contact names and telephone numbers.

At a FedEx hub, international shipments are sorted, scanned and loaded onto an international flight. Vital shipment information is keyed into a worldwide manifest database, which is linked to computer systems operated by brokers and Customs officials in many countries.  

Even before the plane has taken off, or while it is in the air, Customs agents and brokers at the destination airport of entry can begin examining shipping manifests, querying air waybill data if they need more details, assessing duties and taxes and selecting the shipments they wish to examine.  

By the time the plane arrives at its destination, many packages have already been cleared by Customs. As the plane is unloaded, the Expressclear system identifies packages to be examined and prints "cleared" Customs labels for all others.

Cleared shipments are transferred to trucks for immediate delivery. International shipments are scanned at all key points throughout the process, and this allows for up-to-date status reports including when Customs clearance is obtained.

EU Feed & Food Products

The European Commission introduced increased controls on the import of feed and food products from Japan which might have been affected by the recent incident at the Fukushima Daiichi nuclear plant. Be aware that these items will certainly incur delays and possibly also additional costs due to examination and investigation of their source. Certification and advance warning is required in order to allow the processing to proceed correctly. The measure will be valid from March 27 2011 until March 31, 2014 and will be reviewed by the European Commission on a monthly basis until further notice. This applies to concerned items either originating in or consigned from Japan.

 

EORI Scheme

The EU legislation requires all member states to adopt the Economic Operators Registration and Identification (EORI) Scheme. All Economic Operators (who are defined as persons natural or legal whose businesses are regulated by Customs legislation) need to use a unique EORI reference number in all electronic communications with Customs and other government agencies involved in the international movement of goods be it export, transit or import operations. 

A unique EORI number will be allocated to each Economic Operator in the EU, to be used in all member states in which they operate. This EORI will be used for making import, export and transit declarations. Failure to provide an EORI number at the FedEx clearance locations when exporting out of, or importing in the EU in your name will result in customs clearance delays. For more information please visit the EU Commission website on EORI.  

Document Requirements

Several different forms of documentation may be required for shipments to Austria. Exporters are required to present one commercial invoice, one bill of lading and three copies of a certificate of origin for all shipments. Other certificates are necessary for exporting pharmaceutical goods, perishable foods, live animals and some medical goods. Some of the documentation required may be: 

Import Licenses

Importers apply for import licenses at the Austrian General Register of the Austrian Ministry of Economic Affairs. A commercial invoice that includes freight and insurance, the C.I.F. price, net and gross weight, and an invoice number must accompany the license application. Customs accepts commercial invoices by fax. The license, once granted, is normally valid for six months but may be extended if adequate justification is provided. Goods that are shipped to a Austrian customs area without proper import licenses or declarations are usually subject to considerable delay and may run up substantial demurrage charges. Prior to making shipments, exporters should ensure that the importer has obtained the necessary licenses.

Sanitary Certificates - Animal and Plant Health Inspections certificates may be required for the importation of living plant material, including plants, plant products and seeds. Health inspection requirements also govern the importation of animals and parts of animals, including meat products, skins, hides and similar products, marine mammals, fish, crustaceans, or mollusks and parts thereof. Most of these certificates are obtained by providing the proper documentation to the Federal Ministry for Agriculture, Forestry, Environment and Water Management.

Pharmaceutical Certificates - These certificates are required by Austrian Customs for drugs and certain sanitary items. A standard analysis bulletin issued by the manufacturer, listing the product composition, is acceptable for customs purposes.

Bills of Lading - No special regulations

Certificates of Origin -Certificates of Origin maybe required for the importation of textile products valued at or over 45 Euro. Exceptions from this includes: textiles products falling under section XI of the Nomenclature, marked and mutilated samples; luggage made up of textile materials, canvas bags, bona-fide gifts and personal effects. The country of origin is required to be stated on the Commercial Invoice.If preferential duty is being claimed, supporting documents such as a Form A is required.

Certificate of Origin Form A - A Certificate of Origin Form A may be required for goods under formal entry claiming preferential duty or exemption under the various agreements of Generalized System of Preferences. It should be produced at the time of entry and must be in the possession of the Importer at the time of entry. Origin of the goods must be detailed on the commercial invoice.

EUR 1 Form Import - An EUR 1 form may be required for goods under formal entry claiming preferential duty or exemption under various bilateral agreements by the European Union countries and some specific countries or groups of countries. It should be produced at the time of entry and must be in possession of the Importer at the time of entry. Origin of the goods must be detailed on the commercial invoice.

EUR 1 Form Export - An EUR 1 form may be compiled exporters from the European Union to some countries to claim preferential duty or exemption under the various agreements as per the above paragraph.

Quotas - Quotas have been assigned by the European Union to specific countries for specific products, which allow for the controlled importation of specific products.

Commercial Invoices - Invoices are required for all dutiable shipments relating to commercial transactions between companies and companies; companies and individuals, regardless of the value. Commercial invoices should show freight, insurance and similar charges as separate items when applicable, regardless of the INCOTERM used on the transaction. It must be in Austrian for export shipments or accompanied by a translation. It can be in any official language for import shipments and, if required by customs, must be accompanied by a translation. A party, who is knowledgeable of the transaction, must furnish translation, if requested. Specific invoice details are required for a number of commodities including the following:

  • Textiles - the fabric breakdown, whether knit or woven and, for clothing articles, the gender;
  • Marked/mutilated samples - the words "mutilated samples" or " marked samples, not for resale" as applicable;
  • Software on CD's and floppy disks - The value of software must be shown separately from software support.

Dangerous Goods Certification - Some goods will, in addition to the standard documentation noted above, require DG certification. ( i.e. perfumes, liquor, chemicals, etc.)

Air Waybill - An air waybill or carriers certificate (naming the consignee for customs purposes) is required as evidence of the consignee's right to make entry.

Declaration of Antiquity - A declaration must be shown on the invoice for goods over 100 years old. The statement must include the words "circa date" followed by the year of manufacture whether known or estimated.

Free Trade Zones/Warehouses Austria has no foreign trade zones. It has only two customs warehouses in Vienna and Tyrol province, where products of foreign origin may be stored without the obligation to pay duty.

Free trade zones are considered to lie outside the Austrian customs territory and are maintained in Graz, Linz, Solbad Hall near Innsbruck, and Vienna-Freudenau. The zones of the Danube River cities of Linz and Vienna-Freudenau have the added benefit of direct access to extensive port facilities. Foreign products may be brought into the zones for transshipment, storage, processing, manufacturing or packaging without the payment of a customs duty or tax. These customs charges are made on goods only when they are shipped from the zone into Austrian customs territory. The importer has the option of having the duty based on the condition of the goods at the time of their entry into the zone or from abroad, or on their condition at the time of their shipment from the zone into the customs territory. Where goods produced in the zone from both domestic and foreign materials are shipped into the customs territory, duty is charged only on the foreign materials. However, foreign consumer goods entered into the zone for consumption or capital goods brought in for use in the zone are subject to customs duty or tax upon entry.

Customs Valuation

All goods categorized, as non-document commercial goods shipped to Austria must have a proper value declared and proper description provided which should convey the shipper's intent related to the goods as well as any special processing requirements that exist for the goods shipped. Everything has a value, whether or not a transaction took place. Failure to properly document value of any goods will result in delays and or additional fees as deemed necessary in addition to warehouse fees.

Import Duties Austria, like most member states of the European Community, bases its Harmonized Tariff Schedule (Nomenclatura Aduanera) on the TARIC (Integrated Tariff of the European Community) which is issued by the Commission and the Member States for the purpose of applying Community measures relating to import and exports, and when necessary to trade between member sates. The TARIC also serves as a basis for the working tariffs and tariff file of Austria and other Member States. Austrian customs values shipments at C.I.F. prices. Import duty rates are divided into two classifications: Most Favored Nation (MFN) and General. Import duties are calculated on ad valorem basis, i.e. expressed as a percentage of the value of the imported goods. There are three primary entry types for importing into Austria:

  1. Standard clearance procedure
  2. Simplified clearance procedure
  3. Simplified declaration procedure

The first two procedures apply to all shipments regardless of value; the third one applies to shipments of commercial samples or gifts below 45 EURO and/or to negligible value shipments below 22 EURO and provides Duty and Tax relief. Below is a summary of the new rules for EU deminimis value that enter into effect December 1, 2008:

  • A commercial shipment below 22 Euros: no duty and no VAT collected.
  • A commercial shipment between 22 Euros and 150 Euros: no duty but VAT is collected.
  • A commercial shipment over 150 Euros: duty and VAT are collected.

Tobacco, drugs, medicines, weapons and their parts, strategic materials and their parts, CITES commodities, alcohol and all other licensable commodities cannot be processed under the simplified declaration procedure.

Imported goods are not legally entered until after the shipment has been released by Austrian Customs. Austria Customs may pull any shipment at any time for review or investigation, which could result in clearance/delivery delays. NOTE: In addition to the Customs Department, importers should contact other agencies when questions regarding particular commodities arise. For example, questions about textile products should be forwarded to the Austrian Ministry of Economic Affairs for import license requirements. The Importer of Record or a licensed Customs Broker may account for goods. According to the Importer of Record's profile FedEx GTS AUSTRIA will either provide notification upon arrival of shipments to the Importer's designated Customs Broker or clear and advance payment of any duties and taxes levied for the shipments on behalf of the importer.

Note: A Customs (entry and payment processing) account can be established at any customs office and by the importer himself for his shipments or by FedEx for all its customers. Currently only FedEx's account is being used. An air waybill may be used for qualifying standard clearance procedure merchandise (samples and low value shipments) arriving by air, but all other merchandise must be presented with a commercial invoice that contains all the data requirements of Austrian Customs Department.

Goods may be transported in-bond to another point of entry for clearance by re-manifesting (infrequent) to that location, by using house air waybills or by using T docs (EU transit system). A bonded carrier is required to transport the shipment from the point of arrival to point of clearance. Arrangements for transporting the merchandise to an interior point in-bond may be made by the consignee, by the customs broker or by any other person having sufficient interest in the goods for that purpose.

If it is desired to postpone the release of the goods, they may be placed in FedEx's cage in a bonded warehouse until the documentation has been obtained for appropriate release. If the goods are not released from Customs within 5 days, they are reported to the Customs Office warehouse and abandoned or sent back to the origin at shipper's expense.

Most imports enter under MFN Rates (Most Favored Nation) rates. The Generalized System of Preferences (GSP) lays out the rules for the utilization of preferential duties granted for imports from developing countries. Furthermore, the EU has entered a number of agreements with European and overseas countries which provide for preferential customs treatment of certain products of those countries. In order to be able to benefit from these lower tariff rates the goods have to be accompanied by certificates of origin as set forth in the agreements.

Relative high tariffs apply to textile, automobile, consumer electronics, cereal, meat, dairy, sugar, alcohol, and tobacco. In addition to duties, goods imported into Austria are also subject to a value-added Tax (VAT) which is generally charged at one of two rates:

  1. The standard rate of 20% applicable to most manufactured goods
  2. The reduced rate of 10%, applicable mostly to applied to the sale and imports of human or animal foodstuffs, water, agricultural chemicals, pharmaceuticals for animal use, medical and health products, mopeds, personal dwellings, hotel and restaurant services, transportation services, agricultural services, street cleaning services, entertainment services, building and construction services, medical services and funeral services.

Excise duty rates may also be applicable on certain items such as alcohol and tobacco.

It is recommended that before you send Delivered Duty Paid (DDP) shipments to Austria; verify the local customs/VAT requirements at the EU destination country.

Antidumping

Under strict enforcement of unfair trade laws, Customs will assess antidumping duties or countervailing duties. Antidumping duties are assessed on imported merchandise sold in Austria (EU) at less than the normal price of goods in the manufacturer's home market (also called fair market value).

Excise Duties

Excise taxes are assessed against certain commodities, which are normally identified as "luxury" goods. The excise tax is normally assessed against tobacco products, perfumes and alcohol products but can also be assessed against other goods as deemed by Austrian regulations.

Additional Duties Countervailing

Countervailing duties are assessed to counter the effects of subsidies provided by a foreign government for merchandise exported to Austria resulting in artificially low prices that are detrimental to Austrian and other European Union member states industries. Examination Fees Additional fees can be assessed on some commodities to cover the expense of performing the examinations and or testing required as a condition of the goods entry into the commerce of Austria. Commodities affected: cosmetics, drugs and medicines, artwork.

Import Taxes Watch Duty Rate

Watches imported into Austria is subject to classification and duty assessment based on a per item basis. The actual duty and the final rate of duty are determined based on the classification of the watch at the time of entry processing with customs.

Customs Fees Invoice Fee

Customs in some situations will assess additional fees based on the invoices provided for a shipment. The fee is usually levied if they deem them necessary as part of the terms of entry due to the size of the shipment and the related large number of invoices provided by the shipper for his goods.

Exchange Controls

There are no exchange controls.

Technical Barriers to Trade (TBT's)

Technical barriers or non-tariff barriers to trade, as they are sometimes known, can cause many problems for exporters looking for new markets for their products. These barriers can be in the form of regulations, standards, testing and certification procedures. The World Trade Organization (WTO) Agreement on Technical Barriers to Trade tries to ensure that these barriers do not create unnecessary obstacles. To obtain further information on Technical Barriers to Trade as well as Notifications on technical regulations and conformity assessment procedures, go to http://www.wto.org/index.htm

Consular Fees

There are no consular fees for Austria.

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Austria Import Prohibitions

The following commodities are prohibited into Austria:

  • Atlantic red tuna fish (Thunnus Thynnus) originating from Belize, Panama, and Honduras
  • Toys and games containing copper sulfate
  • Items having a flexible metal blade entirely contained in a plastic, paper, or fabric sheath
  • Illicit Narcotics and Drugs
  • Bonsai plants, citrus plants and grapevines
  • All forms of asbestos fibers
  • L-trytophane and any items having L-trytophane as an ingredient
  • Rubber erasers that are similar in appearance to food products that are easily ingested
  • Medical thermometers containing mercury intended for human consumption
  • Certain U.S. Beef hormones
  • All products containing the biocide dimethylfumarate (DMF)
  • Items shipped from Japan: Food, nutritional supplements, proteins, living animals and any fluid substances from animals
  • Nutritional supplements (for exceptions, contact Austrian customs) 

Due to the risk of contamination with E coli bacteria possibly linked to the recent outbreaks in Germany and France, the emergency measure prohibits the immediate effect the importation of seeds and beans from Egypt to all EU countries. The commodities are:

Rocket sprouts
Beetroot sprouts, radish sprouts
Leguminous vegetables, shelled or unshelled, fresh or chilled
Dried leguminous vegetables, shelled, whether or not skinned or split
Soya bean sprouts
Soya beans, whether or not broken
Sugar beet seed
Lucerne (alfalfa) seed
Vegetable seeds
Mustard seeds, for sowing
Other mustard seeds
Other oil seeds and oleaginous fruits, whether or not broken
Fenugreek seed
Lucerne (alfalfa) sprouts

 

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General Import Restrictions

 

You are prohibited from tendering the following items for shipment to any international destinations unless otherwise indicated, and you agree not to do so. (Additional restrictions may apply depending on destination. Various regulatory clearances in addition to customs clearance may be required for certain commodities, thereby extending the transit time.)

  1. APO/FPO addresses.
  2. C.O.D. shipments.
  3. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains.
  4. Explosives (Class 1.4 explosives are acceptable for carriage to Canada, Germany, France, Japan, United Arab Emirates and United Kingdom. Note: United Arab Emirates only allows Class 1.4 explosives to be shipped hold-for-pickup to the FedEx Express facility in Dubai).
  5. Items resembling a bomb, hand grenade or other explosive device, except as provided in the Dangerous Goods section. This includes, but is not limited to, inert products such as novelty items, training aids and works of art.
  6. Firearms, weaponry and their parts (acceptable between the U.S. and Puerto Rico).
  7. Perishable foodstuffs and foods and beverages requiring refrigeration or other environmental control. An exception is available by contract only. Contact your FedEx account executive for information.
  8. Live animals including insects, except as provided in the Live Animals section in the FedEx Service Guide. (Call the FedEx Live Animal Desk at 1.800.405.9052).
  9. Plants and plant material, including cut flowers (cut flowers are acceptable from the U.S. to selected points in Canada and from Colombia, Ecuador and the Netherlands to the U.S.).
  10. Lottery tickets and gambling devices where prohibited by law.
  11. Money (coins, cash, currency, paper money and negotiable instruments equivalent to cash such as endorsed stocks, bonds and cash letters).
  12. Pornographic and/or obscene material.
  13. Shipments being processed under:
    1. Duty drawbacks claims unless advance arrangements are made.
    2. Temporary Import Bonds – acceptable under the FedEx International Broker Select option, for initial import only.
    3. U.S. State Department licenses
    4. Carnets
    5. U.S. Drug Enforcement Administration export permit.
    6. Letters of Credit. Shipments subject to Letters of Credit are generally prohibited, with the exception of shipments subject to Letters of Credit calling for a “courier receipt”, as defined by Article 25 of UCP 600, shipped using the FedEx Expanded Service International Air Waybill.
    7. Certificate of Registration shipments (CF4455).


  14. Hazardous waste, including, but not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste.
  15. Shipments that may cause damage to, or delay of, equipment, personnel or other shipments.
  16. Shipments that require us to obtain any special licenses or permit for transportation, importation or exportation.
  17. Shipments or commodities whose carriage, importation or exportation is prohibited by any law, statute or regulation.
  18. Counterfeit goods, including, but not limited to, goods under a trademark, without the approval or oversight of the registered trademark owner (also commonly referred to as "fake goods" or "knock-offs").
  19. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana intended for recreational or medicinal use, and synthetic cannabinoids.
  20. Shipments with a declared value for customs in excess of that permitted for a specific destination. (See the Declared Value for Carriage and Limits of Liability section in the FedEx Service Guide).
  21. Dangerous goods except as permitted under the Dangerous Goods section of these terms and conditions.
  22. Processed or unprocessed dead animals, including insects and pets. Taxidermy-finished hunting trophies or completely processed (dried) specimens of whole animals or parts of animals are acceptable for shipment into the U.S.
  23. Packages that are wet, leaking or emit an odor of any kind.
  24. Wildlife products that require U.S. Fish and Wildlife Service export clearance by FedEx prior to exportation from the U.S.
  25. In-bond shipments destined to or being withdrawn from a Foreign Trade Zone or bonded warehouse, unless the FedEx International Broker Select option is selected for U.S. import shipments, or the FedEx International Controlled Export service option is selected for U.S. export shipments.

Notwithstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of damage to a shipment of any prohibited item. The shipper agrees to indemnity FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper's violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment.

You may be able to ship these items via FedEx International Controlled Export, FedEx International Premium, FedEx International Express Freight (IXF) or FedEx International Airport-to-Airport (ATA). For information on FedEx International Controlled Export, call International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say "international services"). For information on the other services listed call FedEx Express Freight Customer Service at 1.800.332.0807.

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Austria Restrictions

The importation of certain classes of merchandise may be prohibited or restricted to protect the economy and security of Austria and other EU member states, to safeguard consumer health, well being, and to preserve domestic plant and animal life. Some commodities are also subject to an import quota or a restraint under bilateral trade agreements and arrangements. In addition to Customs requirements, many prohibited or restricted imports are subject to laws and regulations administered by other Austrian Government agencies for which the Austrian Customs Department is the enforcer. These laws and regulations may, for example, prohibit entry; limit entry to certain points; restrict routing, storage, use; require treatment, labeling or processing as condition of release. Customs release only takes place when the additional requirements are met. These requirements apply to all importation types, including shipments made by mail. The exporter should make certain that the Austrian importer has provided proper information to (1) permit the submission of necessary information concerning packing, labeling, etc. and (2) ensure that necessary arrangements have been made by the importer for entry of the merchandise into Austria. 

The following commodities are prohibited via FedEx International Priority (IP) services into Austria. However, you may be able to use another FedEx service for shipping these items. For additional shipping options, please contact your local FedEx customer service representative.

  • Asprin (including pain relieving medicines)
  • Dairy Products
  • Melatonin
  • Viagra
  • War Material (except for Austrian Ministry of Defense)

An EU-wide ban has been placed on the commercial import of all Seals, Walruses and Sea Lion products. Any products containing such items (either processed or unprocessed, deriving or obtained from seals, walruses and sea lions, including meat, oil, blubber, organs, fur skins and raw fur skins, tanned or dressed including fur skins assembled in plates, crosses and similar forms, and articles made from fur skins) unless you have a permitted exemption that is subject to customs declaration requirement. For further information, please contact your local FedEx Customer Service Representative


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Special Import Provisions

Food Products

The importation of food products containing meat or milk products for personal consumption is prohibited unless accompanied by the necessary documentation from the official veterinary services of the country of origin. Infant milk, infant food and special foods required for medical reasons can be imported under the condition that these products do not require refrigeration before opening, that they are packaged proprietary brand products for direct sale to the final consumer, and that the packaging is unbroken.

Most food products derived from animals and animal products, originating or exported from China, intended for animal or human consumption. Certain food products can be imported subject to chemical testing in order to ensure that the products do not represent a hazard to human health. The EU Commission issued the import suspension, effective March 13, 2002 and amended it on December 20, 2002. This does not apply to casing and fish products, which are caught, frozen and packed in their final packaging at sea and landed directly in EU Community territory.

Temporary Imports: Including Repaired Articles or Articles for Repair

Articles consigned for temporary import traveling under Carnets, goods for display, goods for demonstration, goods for exhibition, goods for repair, goods for incorporation into other articles and goods imported for further processing and re-export are not acceptable for importation into Austria via FedEx IP Service. These articles require special processing and customs clearance, which are not handled under the express carrier operation commitments. Clearance delays could be experienced on entries lodged for these types of shipments.

 

Personal Effects

Personal belongings of Austria (EU) citizen residents are entitled entry free of duty. Personal belongings taken abroad, such as worn clothing, etc. may be shipped back to Austria and receive free entry provided they have not been altered or repaired while abroad and prior ownership can be proven. The shipping documents should be clearly marked "Austria Goods Returned" with the reason why clearly stated and with the goods identified as personal effects.

Items such laptops watches PC's, cameras, tape recorders, Camcorders, video players, CD and DVD players or other articles that may be uniquely identifiable by serial number or permanently affixed marking, should be documented on owner declaration at the Customs Office at the port of exit, at the time of export or when physically carried abroad. This declaration will expedite free entry of these items upon return. The declaration is valid for any future trips as long as the information on it remains legible. Registration must be made in person.

Samples

Samples may qualify for duty free entry if:

  • They are of negligible value (EUR 45 or less),
  • They are for solicitation of orders for the goods of the kind represented by the sample,
  • There is not more than one sample of each style or quality in a consignment,
  • The goods are supplied directly from abroad,
  • They will be consumed or destroyed during demonstration and are packaged and properly marked in a manner which precludes their being used as other than samples. (ie: foodstuffs, non-alcoholic beverages, perfumes and chemical products)

Some samples of a commercial value may enter Austria and be free of duties and taxes if a bond or deposit of the total amount of duties and taxes is arranged. These samples must be re-exported within one year in order to recoup the deposit.

Designer Samples (Textiles)

Apparel manufacturers importing samples of apparel for the manufacturing of similar goods in Austria may bring one sample of each style duty free into Austria. A shipment may contain several different samples, as long as there is only one sample of each kind. In order to enforce this condition, Customs requires that the style number of each sample appear on the commercial documents. The commercial invoice must contain in the product description the intent of the shipper that the goods are intended as samples. Failing to provide this information clearly will result in normal consumption entry with duty and taxes assessed.

 

Gifts

Gift shipments are acceptable. Gifts must be shipped from one private individual to another private individual. Value cannot exceed 45 EUR.

Casual donations sent by people abroad to friends in Austria, or imported personally by persons who are not residents of Austria, as a gift for friends are not subject to duty or taxes.

Gift shipments are limited to a maximum of 45 EUR. Advertising matter, tobacco, alcoholic beverages, perfumes, coffee, tea and software are excluded from the gift provisions.

Articles consigned as "Unsolicited gifts" are acceptable and will be allowed entry free of any duty or VAT providing the shipment is valued at less than 45 EURO originated from and consigned  to an individual, and are individually wrapped. Multiple gifts can be consigned in one shipment so long as the individual parcels enclosed are individually tagged with the recipients name, are individually wrapped and the value does not exceed the per person limit of 45 EURO. Shipments consigned to companies as gifts for an individual may be denied entry as gifts and will be subject to full duty and VAT. Generally, most articles can be consigned as gifts, except those articles noted prohibited or restricted for import (see General Import Prohibitions and Restrictions).


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Standards

Austria has established specific certification for certain products. This "homologation" involves cumbersome product testing by approved laboratories. However, a product that meets the standards and certification requirements of any other EU country can be imported and sold in Austria without further testing. Austrian homologation requirements remain in force for computer keyboards and screens, dot matrix printers, teleprinters, medical equipment, electric typewriters, telecommunications equipment, motor vehicles, bicycles, pleasure boats, gas connectors, etc. Austria Bureau of Standards is responsible for developing voluntary standards and certification programs. It represents Austria in international standards institutions. The Austrian government publishes a list of approved laboratories for testing and certification each year.

Austria now allows the entry of used equipment, material and goods. However, they are subject to the same standards concerning safety as apply to any new import. Additionally, there may exist regulations specific to the particular type of equipment, such as computers and peripherals that is being imported.

Labeling, Marking Requirements Country of Origin Marking

Every article entering Austria must be marked with the name of the country of origin in any official language, preferably in Austrian, unless an exception of marking is provided for in the law. The country of origin is the country of manufacture, production, or growth of the article. The requirement applies to each unit unless exempted. The phrase "made in" is required only in the case where the name of any locality other than the country or locality in which the article was manufactured appears on the article or its container. The marking "made in (country), product of (country)", or other words of similar meaning must appear in close proximity to and in comparable size letters of the other locality to avoid possible confusion. When marking is not feasible, such as when the article is too small or marking would in some way damage the merchandise, then the packaging or container that will reach the final consumer must be marked.

The following are specific categories of goods, for which marking, labeling, and/or testing requirements are applicable in Austria:

Foodstuffs: The Federal Ministry for Agriculture, Forestry, Environment and Water Management sets human consumption standards for the preparation, residual content and storage media for virtually all classes of foodstuffs. The labels on the container must include the product designation, a list of ingredients, the weight or volume, dates (manufacturing, packing, minimum shelf life, and expiration dates), directions for food preservation (if applicable), identification of the firm involved (manufacturer, packer, or importer) and the country of origin. If the original label is not in Austrian, a similar one must be prepared in Austrian and be firmly affixed to the container. Milk products, margarine, chocolate and soaps have other, more technical labeling requirements. Wines and other alcoholic beverages must meet Austrian standards.

Textiles: Customs and point of sale regulations require that all textile goods and ready-made clothing have an Austrian label. Standard Austrian textile nomenclature and content requirements must be stated on the label. Requirements relating to textile content, labeling and packaging are specific and extensive. Royal Decree 928/1987, dated June 5, 1987, regulates them. Manufacturers' trademarks, duly registered, are permitted on textile products.

Drugs, Pharmaceutical and Cosmetics: These goods are subject to technical inspection and registration by the Austrian Ministry of Health prior to entry. There are also detailed marking and labeling requirements, somewhat similar to those for foodstuffs, which include detailed chemical composition.

Fertilizers and Fungicides: Imported fertilizers must be registered with the local Agriculture Ministry Office. Inspection and analysis will be performed prior to customs clearance. The Ministry of Agriculture must approve all printed advertising and publicity materials, and labels must be in Austrian and include detailed precautions.

Firearms: The Austrian Ministry of the Interior must clear all firearms, and they must bear a stamp of certification. Metals: The Austrian Guarantee Bureau provides assay services and affixes its hallmark for all imported precious metals.

Motor Vehicles: Each vehicle will be inspected for engraved serial numbers on both the engine and chassis. If one of these is not available, Austrian customs levies a special charge for stamping the number.

Tires and Tubes: All tires and inner tubes must be marked with a serial number.

For agricultural products, labeling requirements are fully harmonized with the EU labeling system; however, the labels must be in Austrian.

CE Marking

The CE (Conformité Européenne) Marking is required to be displayed on regulated products offered for commercial sale on the European market. It indicates that a product complies with applicable European Directives related to health, safety, environment and consumer protection. Because the CE Marking identifies products that meet a common set of criteria established and adopted by the 15 CE members, the CE Marking on your products will permit them to move freely in commerce throughout the European market. The manufacturer, or authorized representative, is responsible for placing the CE Marking on compliant products. The common CE Marking logo is placed on the product, product literature or packaging as described in each Directive. Articles regulated under the European Directives that are not properly marked when imported are subject to delay in customs and may not be cleared for consumption.

Eco-labels

In March of 1992, the EU Council approved law 880/92 establishing a community-wide system for granting Eco-labels (green label) to products that voluntarily satisfy environmental standards.

The EU's objectives in setting up a system for issuing green labels are twofold. The labels inform consumers of products that are environmentally safer than others in all aspects of a product's life cycle. Furthermore, they improve the design, production and marketing as well as increase the use of products that have low or non-adverse effects on the environment and that use natural resources wisely.

The EU hopes that these objectives will increase the standards of health, security and the condition of the environment of the EU countries. Products imported into the EU that wish to obtain a green label must follow the same strict criteria as EU members.

Royal Decree established Austria's participation in the EU Eco-labeling program in April 1994.

 
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General Export Clearance Information

Clearance Process

Exporting from Austria requires:

  1. Export Compliance
  2. Knowledge of your commodity
  3. Proper documentation including permits, licenses and related certificate of origins
  4. Pre-shipment requirements from the destination country.

Document Requirements

Export documentation requirements vary depending on the value of the goods, destination of the shipment and if the goods are controlled, prohibited or regulated. Goods that must be reported require a bill of lading/air waybill, a commercial or a pro-forma invoice, as well as any export permits, certificate, licenses required for controlled, prohibited or regulated goods. All controlled, regulated commodities require an export permit regardless of the value. It is extremely important that all documents tendered for export clearance processing are accurate in every way. Incomplete or inaccurate documentation may result in lengthy delays in customs processing and may result in warehousing and other customs fees. 

Export Permits - Specific export permits are for commodities subject to export controls. The Austrian Ministry of Economic Affairs is the government office for dual use exports (commercial items that may have military applications). Other departments and agencies have regulatory jurisdiction and issue licenses for controlled substances and precursor chemicals, for endangered fish and wildlife species, for defense services and articles, for arms and munitions, for nuclear material, equipment and technology, for fuels, for drugs and medical devices. Before exporting these items, special licenses must be obtained from customs office to insure that the items are not part of the national heritage of Austria. License requirements are dependent upon an item's technical characteristics, the destination, the end-use, end-user and other activities of the end-user. Specific questions pertaining to commodity licensing requirements should be directed to the lead agency. Agency information, telephone number and basic commodities that might require export permits could be identified by accessing the Department and agency web sites listed in the profile.


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Austria Export Prohibitions

The following commodities are prohibited for export from Austria:

  • Atlantic red tuna fish (Thunnus Thynnus) originating from Belize, Panama, and Honduras
  • Toys and games containing copper sulfate
  • Items having a flexible metal blade entirely contained in a plastic, paper, or fabric sheath
  • Illicit Narcotics and Drugs
  • Bonsai plants, citrus plants and grapevines
  • All forms of asbestos fibers
  • L-trytophane and any items having L-trytophane as an ingredient
  • Rubber erasers that are similar in appearance to food products that are easily ingested
  • Medical thermometers containing mercury intended for human consumption


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General Export Restrictions

You are prohibited from tendering the following items for shipment to any international destinations unless otherwise indicated, and you agree not to do so. (Additional restrictions may apply depending on destination. Various regulatory clearances in addition to customs clearance may be required for certain commodities, thereby extending the transit time.)

  1. APO/FPO addresses.
  2. C.O.D. shipments.
  3. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains.
  4. Explosives (Class 1.4 explosives are acceptable for carriage to Canada, Germany, France, Japan, United Arab Emirates and United Kingdom. Note: United Arab Emirates only allows Class 1.4 explosives to be shipped hold-for-pickup to the FedEx Express facility in Dubai).
  5. Items resembling a bomb, hand grenade or other explosive device, except as provided in the Dangerous Goods section. This includes, but is not limited to, inert products such as novelty items, training aids and works of art.
  6. Firearms, weaponry and their parts (acceptable between the U.S. and Puerto Rico).
  7. Perishable foodstuffs and foods and beverages requiring refrigeration or other environmental control. An exception is available by contract only. Contact your FedEx account executive for information.
  8. Live animals including insects, except as provided in the Live Animals section in the FedEx Service Guide. (Call the FedEx Live Animal Desk at 1.800.405.9052).
  9. Plants and plant material, including cut flowers (cut flowers are acceptable from the U.S. to selected points in Canada and from Colombia, Ecuador and the Netherlands to the U.S.).
  10. Lottery tickets and gambling devices where prohibited by law.
  11. Money (coins, cash, currency, paper money and negotiable instruments equivalent to cash such as endorsed stocks, bonds and cash letters).
  12. Pornographic and/or obscene material.
  13. Shipments being processed under:
    1. Duty drawbacks claims unless advance arrangements are made.
    2. Temporary Import Bonds – acceptable under the FedEx International Broker Select option, for initial import only.
    3. U.S. State Department licenses
    4. Carnets
    5. U.S. Drug Enforcement Administration export permit.
    6. Letters of Credit. Shipments subject to Letters of Credit are generally prohibited, with the exception of shipments subject to Letters of Credit calling for a “courier receipt”, as defined by Article 25 of UCP 600, shipped using the FedEx Expanded Service International Air Waybill.
    7. Certificate of Registration shipments (CF4455).


  14. Hazardous waste, including, but not limited to, used hypodermic needles or syringes transported for sterilization, recycling, disposal or for any other purpose, or other medical waste.
  15. Shipments that may cause damage to, or delay of, equipment, personnel or other shipments.
  16. Shipments that require us to obtain any special licenses or permit for transportation, importation or exportation.
  17. Shipments or commodities whose carriage, importation or exportation is prohibited by any law, statute or regulation.
  18. Counterfeit goods, including, but not limited to, goods under a trademark, without the approval or oversight of the registered trademark owner (also commonly referred to as "fake goods" or "knock-offs").
  19. Marijuana, as defined by U.S. federal law, 21 U.S.C. 802(16), including marijuana intended for recreational or medicinal use, and synthetic cannabinoids.
  20. Shipments with a declared value for customs in excess of that permitted for a specific destination. (See the Declared Value for Carriage and Limits of Liability section in the FedEx Service Guide).
  21. Dangerous goods except as permitted under the Dangerous Goods section of these terms and conditions.
  22. Processed or unprocessed dead animals, including insects and pets. Taxidermy-finished hunting trophies or completely processed (dried) specimens of whole animals or parts of animals are acceptable for shipment into the U.S.
  23. Packages that are wet, leaking or emit an odor of any kind.
  24. Wildlife products that require U.S. Fish and Wildlife Service export clearance by FedEx prior to exportation from the U.S.
  25. In-bond shipments destined to or being withdrawn from a Foreign Trade Zone or bonded warehouse, unless the FedEx International Broker Select option is selected for U.S. import shipments, or the FedEx International Controlled Export service option is selected for U.S. export shipments.
Notwithstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of damage to a shipment of any prohibited item. The shipper agrees to indemnity FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper's violation of any local, state or federal laws or regulations or from tendering any prohibited item for shipment.

You may be able to ship these items via FedEx International Controlled Export, FedEx International Premium, FedEx International Express Freight (IXF) or FedEx International Airport-to-Airport (ATA). For information on FedEx International Controlled Export, call International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say "international services"). For information on the other services listed call FedEx Express Freight Customer Service at 1.800.332.0807.

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Austria Restrictions

The following commodities are prohibited via FedEx International Priority (IP) services from Austria.  However, you may be able to  use another FedEx service for shipping these items.  For additional shipping options, please contact your local FedEx customer service representative.

  • Asprin (including pain relieving medicines)
  • Dairy Products
  • Melatonin
  • Viagra
  • War material (except for Austrian Ministry of Defense)


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Regulatory Contact Information

Branch or Agency Name Areas of Responsibility

Federal Ministry of Agriculture, Forestry, Environment and Water Management
Stubenring 1, A-1010 Vienna, Austria
Tel: (43 1) 711 00-0
Fax: (43 1) 711 00-2127

  • Provides information about water management, agriculture, forestry

Austria Bureau of Standards
Heinestrasse 38, Postfach 130
A-1021 Vienna, Austria
Tel: (43 1) 213 00 613
Fax: (43 1) 213 00 650

  • In charge of coordinating the establishment of standards
  • Responsible for developing voluntary standards and certification programs
  • Publishes a list of approved laboratories for testing and certification each year

Zollamt WienHauptzollamt Wien
(Central Customs Office-Vienna)

Zolldokumentationsstelle,
Schnirchgasse 9
A-1030 Vienna, Austria
Tel: (43 1) 795 90 3200
Fax: (43 1) 795 90 2399

  • Issues import and export licenses and permits for restricted commodities
  • Import and export clearance
  • Levies duty and taxes
  • Inspects shipments
  • Issues regulations about clearance
  • Controls import and export enterprises
  • Evaluates shipments

Austrian Ministry of the Interior
Gendarmerie Central Command
Herrengasse 7, 1014 Vienna, Austria
Tel: (43 1) 531 26 3842
Fax: (43 1) 531 26 3261

  • Regulates arms and ammunitions
  • Control trade of munitions

Austrian Ministry of Economic Affairs
Stubenring 1, A-1010 Vienna, Austria
Tel: (43 1) 711 00 1
Fax: (43 1) 713 93 11 or 713 79 95

  • Import licensing for textile and steel products
  • Licensing for trade of dual-use goods

Federal Ministry for Social Affairs and Generations Austrian Ministry of Health
Room ring 1, 1010 Vienna, Austria
Tel: (43 1) 711 00-0

  • Controls import and export of medicaments and drugs and issues Drug Import Inspection Certificate
  • Develops health policy
  • Enforces health regulation
  • Consumer protection and food policy

Federal Ministry for Foreign Affairs
Ballhausplatz 2, 1014 Vienna, Austria
Tel: (43 1) 531 15-0
Fax: (43 1) 535 45 30

  • Foreign policy guidelines and regulations
Federal Environment Agency Ltd.-Austria
Spittelauer Lande 5,
A-1090 Wien, Austria
Tel: (43 1) 31304-0
Fax: (43 1) 31304-5400
  • Expertise on the condition of the environment and environmental changes
  • Measures to avoid or reduce environmental pollution
  • Planning and implementing environmental policy measures
  • Handling parliamentary questions, for statements on drafts of laws and ordinances and for statements on current environmental problems

Federal Ministry for Education, Science and Culture
Minoritenplatz 5, A-1014 Vienna, Austria
Tel: (43 1) 53 120-0
Fax: (43 1) 53 120-3099

  • Education and science
  • Cultural affairs

Wirtschaftskammer Oesterreich (Austrian Federal Economic Chamber)

Wiedner Hauptstrasse 64
A-1045 Vienna, Austria
Tel: (43 1) 501 05-4204
Fax: (43 1) 502 06-255

  • Coordinates and represents the interests of the Austrian business community on the national and international level
  • Functions as the national umbrella organization for the 9 regional chambers, one in each of Austria's federal regions and 100 trade associations

Federal Ministry of Defense
Dampfschiffstr.2, Postfach 289
A-1030 Vienna, Austria
Tel: (43 1) 515950
Telex: 112145
Fax: (43 1) 515953401

  • Military international
  • Flier defense and air traffic control

 

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