When your top priority is to provide exemplary customer service at every level with every purchase, having a shipment arrive a month late is simply not acceptable. So how did a high-end distributor manage international and U.S. shipping issues? They turned to FedEx for a customized solution.
Emotiva, an audio electronics manufacturing company, was doing a brisk business in the U.S., but was deliberately turning away international business, despite promising revenue potential. Why? Because they thought the process was too complicated. When asked by their FedEx account executive to give international shipping a try, Emotiva agreed and FedEx got busy.
On-X Life Technologies
A revolutionary product with an international consumer base requires using a shipping company that takes charge, goes the extra mile and provides extremely reliable service. That’s why On-X Life Technologies switched to FedEx. Since working with FedEx, On-X is no longer struggling with lost or damaged heart valves, and has enjoyed significant cost savings and greater peace of mind.