Relevant Articles For You

No One's Home? Choose Hold at FedEx Location. It's Free!

'Tis the season for shipping. But with the ongoing hustle and bustle of holiday activities, you might struggle to pin down your recipient's whereabouts when your package arrives.

No need to tangle your tinsel. You have options.

Choose Hold at FedEx Location for your FedEx Express®, FedEx Ground® and FedEx Home Delivery® shipments when your recipient won't be there to accept a delivery.

Why Hold at FedEx Location? For one, it's free. Two, it's worry-free. No more wondering whether the recipient will be available to receive the package when it's delivered. Instead, FedEx Office team members will hold the package until it's picked up. And three, it's convenient. More than 1,700 FedEx Office locations throughout the country offer Hold at FedEx Location. To make it even more accommodating, most of these locations are open 24 hours every day.

And rest assured: We require a signature and ID to make sure the right person receives your package.

How it's done
While choosing the perfect holiday gift can be challenging, requesting Hold at FedEx Location is easy. Simply use one of these three options:

  • Designate Hold at FedEx Location when you create a shipping label.
  • Go to, enter your tracking or door tag number, and select "Hold at FedEx Location."
  • Call 1.800.GoFedEx 1.800.463.3339.

If you include a telephone number, we'll try to contact the recipient after the package arrives at the desired FedEx location. We'll hold the packages for up to five business days and release it with proof of identification.

So sit back and relax. With these handy reroute options, you can enjoy the bustle of the holiday season and give in to last-minute changes in plans.

Learn more
For more information on Hold at FedEx Location and Redirect to Hold at FedEx Location options, and to watch a video on the benefits and options available, go to

More from FedEx Updates
Find additional tips and tricks to improve your FedEx experience on FedEx Updates.

Did you find this article helpful? yes no See more of this type of content