E-Commerce Resources

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White Paper: Dare to Be Different

With all the competition online, the only way to succeed is to stand out from the crowd. We worked with Internet Retailer to create “Success Strategies of the Mid-Tier in E-Commerce,” a report filled with detailed market insights and helpful strategies for businesses looking to get ahead online.

Download the white paper

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Growing Online Webinar Series

Did you know that only 11% of consumers will shop with a retailer again if their shipping commitment isn't met? Learn how to keep your customers happy and how you can succeed online with our Growing Online webinar series. The two-part series can help you get started, get noticed, get sales, and exceed online expectations with helpful tips on how to navigate the e-commerce landscape.

Watch the webinars

Holiday Infographic

2016 Holiday Season – By the Numbers

The 2016 holiday season was the busiest season ever for online businesses. But where did the numbers shake out? What drove consumer spending? And what can you do to make the most of the holiday season in 2017? Find out in our 2016 holiday infographic.

Download the report

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Internet Retailer: Conversion Rate Secrets

Read an exclusive Internet Retailer research report, commissioned by FedEx, that uses original research to offer insights into what’s driving growth in sales conversion among Americas leading web merchants.

Check the report

Guest to Best

Windsor Circle: A Guide to Lifecycle Marketing

Follow the customer lifecycle through three key stages to see how you can build customer loyalty with this exclusive whitepaper detailing the benefits of lifecycle marketing from Windsor Circle, commissioned by FedEx.

Download the whitepaper

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Get Noticed with Digital Marketing

Make your company stand out online by optimizing your website for search and user experience. Learn more about SEO and get a complimentary printable SEO report and review of your score with a HigherVisibility Specialist.

Increase your visibility

Outside Resources

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Internet Retailer

Learn more about the market trends, technology, competitive practices, and people that are shaping e-commerce.

Go to internetretailer.com

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National Retail Federation

Get research and insights on current trends in retail and e-commerce from the world’s largest retail trade association.

Go to nrf.com

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Multichannel Merchant

Access original research, as well as in-depth analysis of trends and best practices, to help manage your omnichannel strategy.

Go to multichannelmerchant.com

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Retail Industry Leaders Association

Connect with peers at other leading retailers to benchmark and discuss the pressing issues facing the retail industry.

Go to rila.org

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Retail Systems Research

Make strategic decisions about the role of information technology at your company with benchmark reports, articles, and advisory services.

Go to rsrresearch.com

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