E-Commerce Resources

Woman shopping online

Fulfill Online Customers' Expectations

Pick up a few pointers from online retailers in this FedEx sponsored report by Internet Retailer that outlines what's most important to online shoppers, such as free versus fast shipping, or package delivery that's safe from "porch piracy." Plus, find out how to offer these solutions and still meet your bottom line.

Read the white paper

Peak trends infographic

Tips and Trends from the 2018 Holiday Season

When it comes to e-commerce, customers are starting their holiday shopping earlier — and spending more — than ever before. What can you do to make the most of that opportunity in the 2019 holiday season? Find out in our 2018 holiday infographic.

Get the infographic

Grow EC webinar

Growing Online Webinar Series

Did you know only 11% of consumers will shop with a retailer again if their shipping commitment isn't met? Learn how to keep your customers happy so you can succeed online with our Growing Online webinar series. The two-part series can help you get started, get noticed, get sales, and exceed expectations.

Watch the webinars

Women at a computer

Conversion Rate Secrets

Read an exclusive Internet Retailer research report, commissioned by FedEx, that uses original research to offer insights into what’s driving growth in sales conversion among America's leading web merchants.

Check out the report

Small business florist

Dare to Be Different: Stand Out to Compete

With all the competition online, the only way to succeed is to stand out from the crowd. We worked with Internet Retailer to create “Success Strategies of the Mid-Tier in E-Commerce,” a report filled with detailed market insights and helpful strategies for businesses looking to get ahead online.

Download the whitepaper

Outside Resources

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Internet Retailer

Learn more about the market trends, technology, competitive practices, and people shaping e-commerce.

Go to internetretailer.com

Man giving a box to a FedEx delivery person

National Retail Federation

Get research and insights on current trends in retail and e-commerce from the world’s largest retail trade association.

Go to nrf.com

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Multichannel Merchant

Access original research, as well as in-depth analysis of trends and best practices, to help manage your omnichannel strategy.

Go to multichannelmerchant.com

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